Jump to content
Mike Comber

Blank thumbnails in Bridge

Sign in to follow this  

Recommended Posts

All of a sudden, when I select an image folder in Bridge, all the content thumbnails are blank (displayed as solid white). Any idea why this is happening and how to fix it?

 

image.thumb.png.acee94c2176982cece996b8302594c96.png

Share this post


Link to post
Share on other sites

Same issue with the Preview panel. 

image.thumb.png.a97c361efb5b50558ff17a9f6e904dee.png

If I select images from the Content panel (even though they are blank) , they will open in Camera Raw as normal.

Do you think uninstalling and re-installing Bridge would be prudent?

Share this post


Link to post
Share on other sites

Well, let's not rush into that just yet.

What about after you've copied all the files onto your computer?  Does that make any difference?

Share this post


Link to post
Share on other sites

It's not just when I'm looking at images an my SD card; the same problem exists when I look at any folder already on my computer. However, something I just noticed is that, when I first click on a folder, the images appear very briefly but then quickly change to blank. I didn't notice this before because it happens so quickly.

Share this post


Link to post
Share on other sites

I have a PC desktop running Windows 10 and Photoshop 2021. It is under 2 years old, and has 16GB of RAM. Its hard drive has 345GB free out of 475GB. The last time I shut down was more than 24 hours ago. I have never run a cleanup program.

Share this post


Link to post
Share on other sites

I first noticed it yesterday. I had previously gone through your Bridge and Camera Raw classes, as well as module 1 of the Layers & Masks class without any problem. One time when I opened Bridge while I was part way through module 2 of the L & M class, the blank images appeared, and have been doing so every time I have opened Bridge since.

Share this post


Link to post
Share on other sites

Yes, I have restarted my computer a couple of times since I first had the problem, but that didn't fix it.

Share this post


Link to post
Share on other sites

I'm now also seeing something that I think is not right in Photoshop. I seem to recall that when I selected a brush, e.g. a soft round brush, a "squiggly line" pictorial of it showed up in the brush panel. Now this is also blank.

image.thumb.png.a0c97da67009790b86632f3dc323b5e6.png

 

Share this post


Link to post
Share on other sites

Wow.

It seems like there might be something screwy with your graphics, eh?  Have you checked for any available updates for your graphics card?

Share this post


Link to post
Share on other sites

I haven't. Not sure where to go look.

The problem has got even worse in the last 1/2 hour. Now I can't open Bridge or PS at all. When I try to open Bridge, nothing happens except a chime sounds. When I try to open PS, the initial logo page comes up but then I get crash report. I've sent the crash report with comments to Adobe. Not sure how responsive they will be.

 

Share this post


Link to post
Share on other sites

Well, bugger me!

I found the latest graphics card driver and installed it - now everything seems to be working properly again. Based on the progression of my issues, this would have been the last thing I would have thought of doing.

My utmost thanks to you.

(I will follow up with running a clean up program)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...