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I have a client who printed an 8x10 canvas and it came out terrible. She asked if I can help with the image. The file seems large enough to print in 8x10. There is a bit of grain in the image but I don't think it would be bad enough that the canvas she ordered is unusable. I don't have a RAW file. 

I am attaching the original image she printed. I tried to do what I could with the noise and sharpening with the correct output size. Can you tell me if you think this would print a canvas clearly enough or is it a lost cause?

ADP08376.2.jpg

ADP08376.8x10.jpg

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Gee, it should print fine.

On 12/4/2021 at 1:06 AM, fwendly said:

I have a client who printed an 8x10 canvas and it came out terrible.

Describe "terrible".  What was wrong with it, exactly?

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The boys faces are a muddled mess in the canvas she ordered. I wonder if she used the high res image to order from 

1E16E74E-3CC5-4FEC-A0E4-D186EB0046C6.jpeg

Edited by fwendly

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Gosh, that makes this so hard to diagnose, doesn't it?  I suppose you won't have a chance to see it in person?

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I don’t. 😫 I planned on just ordering from my vendor to replace for her. I just wanted to be sure the file I have would print clearly. I truly think she may have have printed from a compressed image. 

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25 minutes ago, Damien Symonds said:

Yeah, I don't see why your file shouldn't print fine.

Thanks so much!

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