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Jennifer

Question re latest version PSCC and graphics processor

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Hi D - I asked this question in Brian's section -Windows and PC hardware forum - but realized it might be more appropriate here. When I opened the latest update of Photoshop CC v 23.3.2, I received a message saying that my graphics processor is incompatible with that version (please see below). I closed out of it, went back to creative cloud, and opened the version before that - PS v.22.5.7 - didn't get the message with that one. Computer is Dell XPS 8700 with Windows 10 Pro.

As far as the graphics processor, I was told by someone that I should get a new graphics card to be able to use the latest version of PSCC. Not at a place where I can afford a new one, so should I just uninstall the latest version and use the version before? TY!

 

 

 

graphics processor incompatible 6-6-22.jpg

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Lots of people have encountered this issue, it seems.

And yes, I think other people have successfully rolled back to a previous version of Photoshop.

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