Marcela Serna

I just tried to upload a video to show you but it won’t allow me.

Sure and thanks again no it doesn’t have another cable only comes with one USB cable that goes to the computer, and yes I did connect it directly to a built-in USB port in the computer.

Thank you so much! I did it and it did not pop up in the desk top neither at the utilities (sad)

That’s definitely not what I wanted to hear. Over $1000 only to watch YouTube and Facebook really? Whether I decide to buy more RAM or a new computer, I still need to find out how to format that external hard drive to the computer right? Can you help me with that?

Probably I should just send you the pictures, so you could se the info correctly.

Ok I thought you meant the external so sorry. It says 659.91 gb available of 1tb.

So sorry what do you mean by my thread? My Spanish is taking over, sorry ?

I have a Mac desktop running Mojave and Photoshop Cc. It is over 3 years old, and has 8GB of RAM. Its hard drive has 5GB free out of 5GB. The last time I shut down was last night. I have never run a cleanup program. This is the hard drive I have.

My iMac has been acting up lately it’s taking forever to respond so I am trying to get an external hard drive so I can format it and see if that fixes the problem. But I have already returned two hard drives that are not compatible with or at least I couldn’t get it to work (I did call Support I was over 45 minutes on the phone in each call) one was an SD and the other one is a WD. I still have to WD with me I have started the return process but I haven’t dropped it off. If you know how to get it to work in my computer I’ll just keep it and canceled the return.