Chris Collacott

Thanks for the response.  I will first update the firmware and see what happens.

In your opinion, why would you not use M.2 drives as scratch disks?  The reason why I thought it would be good is the write speed is so much faster than traditional hard drives which are limited to 350MB/s vs 2100MB/s (M.2).  I work on some panoramic images that are 30GB and more..  so doing anything causes the temp files to write like crazy.  If I remember correctly flash type memory has a finite number of reads/writes.. is that perhaps the reason why?  

 

Hi Brian!

 I use a PC, Win 10, 128GB or RAM, SSD drive for OS, and 6TB drive for Data drive.  I also have a M.2 1TB drive as a "scratch" disk where I point photoshop to use as a temp folder drive.

When editing very large files in photoshop (and this only happens when using photoshop), I would get the blue screen with the code Memory_Management.  I use an internal drive as my "data drive" where the file is saved, and after the system reboots - that drive is not present on my system at all.  The only way to get it back is to do a full cold boot (shut down completely, and restart).  The image files I work with are larger than 4GB that seem to cause the issues and it could be anything from saving the file to brush strokes, adding a layer etc.  The only other time the system blue-screens is when I'm not at the computer, so that sort of contradicts (only when using photoshop)...  but that is how it happens.  

I looked at the event viewer, but it does not give me much info other than what I know... that the computer restarted unexpectedly.   One theory I have is that the hard drive itself may be becoming unstable... so when the system is trying to read/write to the hard drive, that causes it to crash.  I did do a full RAM diagnostic and basic HDD scans.. but they have all come back as a PASS.  I still have to do a long scan on the HDD.