I noticed that! The calibration was horrible. Not even close to my prints. With WHCC I have to bring my screen brightness almost down to zero- maybe one click up. I don't mind a darker screen compared to most people but this dark is pretty annoying.
I'm not opposed to using a different printer. I've used MPIX, Nations, H&H, Musea, Finao, Millers, & Bay (that I can think of off the top of my head). Mpix was my go-to for a long time and then prints seemed to get inconsistent & wonky with them. Never heard of CPQ but I will check them out!