oldschoolgirl

meant to put this in as well: I don't have Lightroom on this computer, I have a program similar to photoshop but not as large. I do have a sewing program. I rarely run either anymore. It's basic computing on this laptop, but may change in the far future. However, I still have a LOT of photos, more so than normal because I' haven't been able to delete lately with anxiety. therefore I don't know which RAM to get.

HI Brian, It's been awhile since I've talked with you or Damien. I hope you are doing well. I'm glad to see you guys have this forum going, for I need someone to talk with about my Windows 10 (auto upgraded from windows 7) Dell Latitude laptop. I experienced black flickering when browsing so I took it into get it fixed. I was thinking it might have been a virus from an email. no viruses, two malware were found and easily removed. they told me the black outs is from 100% processing and if I don't do anything it would get worse and crash. they recommend: doing a backup of my system, a clean re-installation of Windows 10 64 bit version, increasing RAM from 3GB to 8GB (or add 1GB to make it 4GB) or with 4bit OS I could increase it to 8,16,32, or 64gb and putting the back-up data back on the computer. They checked my HD (250GB) and it was 100% in good condition, passed all the tests, but they still recommend I replace it with a new HD (240GB) because it has 4,000 days on it (10 years), and they said they as well as me wouldn't be happy if six months from now the HD crashed. Even though they are impressed with my good condition of HD, they said they expect it wouldn't last long with computer updates using more and more memory. And that Windows 10 is the last Windows OS being released, that Microsoft plans to just release updates for it. Lastly they recommended installing Bit Defender to replace Microsoft Security Essentials. I have not been into computer technology since when you last knew me and have anxiety. So I am very nervous about doing a re-installation and having something go wrong with all the stuff they recommended. Lastly, I don't know about the HD recommendation. It seems to me that if something is good why fix it? But I also don't want a crash. However, I researched about HD and apparently they're supposed to last much shorter than mine. As well as some are bad from the beginning and some are great. And there's something called SMART that can let you know the diagnosis of your HD if it's good, caution or bad. So maybe I could just run that and replace it if it gets to caution? Lastly, I'm not good at telling if a person is recommending to help or make a sale. SO I needed someone I trust to talk with to help me sort all the information out. You always gave honest answers back in your FB group, so I thought of you. I hope you don't mind the long post, I wanted to be as specific as possible. Thank you, I look forward to your reply.