Hi there,
I'm hoping there is a simple fix for this!
whenever I go to download photos from my 70D using the bridge photo downloader I get to the stage of being able to select the device from the dropdown menu, then the box comes up saying "connecting to device...please wait" and that's it. I can leave it sitting for half an hour and still nothing. Opening windows task manager shows the status as "running" but then when I tell it to end the task it comes up with another error asking me to end it now.
The camera is definitely on, and the CC home window says it is up to date.
this has been going on a few months (I don't upload very often, I'm really just a hobbyist) now with the same errors, I've been resorting to just copying them from the camera folder in windows directly but obviously would like a better workflow again!!
I'd really appreciate some help please!