Jodie99

Hi Brian - My 2017 iMac desktop can no longer update photoshop and I have received a notification that the current version is no longer supported. I knew this day was coming so I have been saving like crazy and researching my options. I have read your article about buying a new Mac in 2024 which was really useful thank-you! and after reading have decided to go with a Mac Studio with the tweaks you suggested. I mainly use camera raw/photoshop and will probably add other programs eventually. Just a quick question about the screen.... Photographer friends have mentioned a BenQ 27 inch Photographer monitor as an alternative....just wondered what your thoughts were on this or would you stick with the Mac screen? I am not very techy so don't want to cause myself any problems! Thanks-You!

Thanks Brian, I use safari and no I don't have lots of tabs open........although on my iPhone it's a different story......Tabs Galore! So I am pretty sure I have the automatic updates switched off. It is saying that PS 2024 and Bridge are not compatible in the update options. Guess I'll be working weekends! 😞 Thanks for all your help.

Hi Brian Thank-You. I will follow your instructions and give it a go. My problem isn't so much crashing but tools glitching or the rainbow circle appearing in photoshop. I am running versions Photoshop 21.1.2 and Bridge 10.1.1.166 Jodie

Thanks Brian - I was guilty about crap on my desktop, not 100s but a few random bits. I have cleared them up. I have a Mac desktop running catalina 10.15.7 and Photoshop cc. It is over 6 years old, and has 40GB of RAM. Its hard drive has 1.46 TB free out of 2.12 TB. The last time I shut down was just before posting this thread. I have never run a cleanup program. I was concerned about doing an update as I've read that things go wrong with the older Macs afterwards. Thanks Jodie

Hi Brian - My iMac is running slowly, after reading through some of the threads on here it has occurred that i may need to do a cleanup? I've never done one! What software would you recommend? Would that be causing PS to be glitchy as well? Thank-You

Hi Brian - Thanks so much, that all seems to be working now! So in the future if I purchase EHDs for photo storage would I always follow those steps even if it says that its Mac compatible? Thanks 😊 ☺️

Hi Brian - Sorry for the long winded response. Covid got me! I followed the instructions and everything went ok. It let me create a folder and I have sent a screenshot of the info before I did the erase. Will setting it up as a time machine HD be different as well? Thanks Jodie

Hi Brian so I followed all the instructions with my new WD 6TB. I ejected all EHD apart from the new one. It came up as "My Book" and I changed the name to WD 6TB and put the correct format of Mac OS journaled when I clicked erase it immediately came up with erase failed in red letters. I thought I would try again and it is saying the only EHD is unmounted disk3s2. I haven't called it this I've tried ejecting it and putting it back again but nothing works. No other EHDs are connected. is it faulty? Thanks Jodie

Thanks Brian, I've read through the instructions... Just wondering, the reason I have a new EHD is because my old EHD that I used for time machine has stopped working. Do I need to transfer any information from that or simply unplug it and follow the instructions above? Thanks Jodie

Hi Brian, Its a western digital 6TB HDD desktop. Is that suitable?

Hello, I wondered if there was any information available on changing the external time machine hard drive over to a new one please. I’ve googled but get varying instructions! Thank-You!

Hi Brian - No it does not restart either. I have just done the SMC and PRAM reset and thankfully the PRAM reset seems to have done the trick. It said on the instructions that the iMac should make a start-up sound? Mine doesn't.....I did hold the keys down until the sign in screen came up and when I came to shut it down it did shut down normally. Thanks so much for the help! Jodie

Hi - My Imac desktop has suddenly decided it does not want to shut down anymore. The last 3 times I have had to force it. I unplugged all the hard drives tablet etc to ensure it wasn't anything to do with those but it still won't shut down. It just stays on the screen with the Catalina background. I don't think there are any apps that are causing it as I think I've checked correctly that nothing is running. Any ideas please? Thank-You Jodie

Ok Great that makes sense now. Thanks for all your help. Much appreciated.