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MaryHu

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  • Posts

    7
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Member Information

  • Main editing computer
    PC desktop
  • Editing software
    Photoshop
  • Monitor Calibrator
    Spyder
  • Cameras, lenses and other photographic equipment
    Canon 5d Mark iv and mark iii, 135L, 100L, 50L, 35L.

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MaryHu's Achievements

  1. This one was overexposed and the color was off. Just couldn't get it to look right.
  2. So so. The ones I nailed in camera or slightly underexposed turned out great. If any were overexposed at all or the white balance was off they were harder to get to my liking. I never want to edit a jpeg file again! I picked a couple to print as 11x14 as a test and they looked perfect. Thanks so much for calming my nerves1
  3. I shoot primarily with a Canon 5d Mark IV. Recently I've been having issues with focus. I noticed it when using my 135 and 35. I'd have to take multiple issues to make sure one was in focus. I recently purchased a 50 1.2 and the focus was horrible. I mentioned this on another board and someone told me that any 50 1.2 they've had has had to be sent into Canon and had to be calibrated with the body. With all of that in mind I sent my body and 50 1.2 into Canon for cleaning, inspection, and to have the 50 calibrated to the body. They sent me back an estimate for close to $400. $175 for the lens and $215 for the body. Not understanding the charges in full I sent them this question: " Am I paying one charge to have you calibrate the lens to the body and another to calibrate the body to the lens? Nearly $400 for one calibration just seems a bit excessive to me." Their response: "From the service information it seems you requested to have the lens calibrated to your camera (which is also having focus issues with other lenses). In this situation there are two units involved in the calibration, in addition to the focus issue of the camera, so there is a fee for each unit. " Me: "Thank you for the clarification. Before proceeding with the repair can you tell me what is causing the focus issues in the body so that I know exactly what is being repaired? " Canon: "Until a repair is completed we do not know what was causing an issue and what done to fix it. The estimate is based off of the description included with the camera of a focus issue when multiple lenses. Once the repair is complete there will be a description of the work performed included on the email notification. " Does this sound normal? It seems that they should tell you what they're repairing before they charge you. My concern with this is that the body and lens are both still under warranty. So I'm paying them $400 for a repair that may be under warranty?
  4. Focus is good and they won't need to be cropped much, if at all. Thanks for your input. I feel a lot better!
  5. I completely screwed up. I've been having some issues with my Mark IV and packed it up last week to send into Canon. I started using my Mark III on Fri. I haven't used it since I last sent it into Canon for servicing. Apparently they reset all of the settings and I didn't think to check. I just pulled all of the sessions off the camera that I've done since Fri. A newborn session, a full family session, and 6 minis. All shot in jpeg. Not just jpeg but medium size jpeg. They're 72 ppi, 2.3 MB, 2560x3840. How big are people going to be able to print these? Is the quality going to be complete crap? Someone suggested I use a program called Perfect Resize. Any feedback on this?
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