I am having frequent crashes on photoshop. After chatting with adobe, they said my graphics card is not supported, it is AMD Radeon RX5600. He spent a lot of time with me and made some preference changes and said it was a temporary fix until something got updated and it would happen again. Well, I didn't run any updates, but I am back to frequent crashes.
If I go to the performance preferences in photoshop it says it does not recognize my graphics card. Yet I still get crashes. I had this computer probably 8+ months before I noticed this issue which is why I am so confused that it is a compatibility issue, but I definitely was not editing as much during that time.
I tried using older versions of photoshop and I have tried uninstalling and reinstalling the driver and software with no luck.
So, I guess my question is...is this really a compatibility issue or is something else going on?
If not, do you have another suggestion to try?
And if so, my old pc is sitting next to me, I pulled out the graphics card - Sapphire R7 260x. I built that PC myself in 2012ish, so it is about 9 years old. Should I try installing that graphics card on the new computer or if you think I need to buy a new one, can I please get a recommendation.
Thank you!!