help with new external drive

[rivka]

Hi, i just bought a new 8T drive which apparently was meant to be internal, but my son helped me make it external by putting it in a housing. It seems to be working fine; however, my issue is that it keeps telling me that some files cannot be transferred to the new drive because the file can't be read or written. However, I can open those files in photoshop just fine. Please help. I am desperately trying to clean up my computer. 

[Brian]

How was this 8TB Drive Partitioned and Formatted? How full is it? Is there any data on it or is it clean? What Make / Model was the HD and what version of the macOS are you running?

[Brian]

You out there @rivka?

[rivka]

On 12/12/2024 at 6:45 AM, Brian said:

How was this 8TB Drive Partitioned and Formatted? How full is it? Is there any data on it or is it clean? What Make / Model was the HD and what version of the macOS are you running?

Hi, It is brand new - no data on it. I am still having difficulty with it. My son set it up for me. https://www.amazon.com/dp/B089C3TZL9?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1  This is the hard drive and then my son put it inside this: https://www.amazon.com/dp/B00OJ3UJ2S?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1 
My mac is running on Sonoma 14.6.1  Thanks! 

[Brian]

First things first. We need to have HD Icons on your Mac Desktop, it makes things MUCH easier to configure. Now the instructions were written on a older macOS, but the steps should be similar, though the screens might look a little different:

 

• Open the Finder. The easiest way is to click the Smiley Face on your DockBar:

 

• Then head to the Finder Menu at the top (next to the Apple Menu) and select Preferences:

• Once there put check-marks next to these items and change the bottom to "Macintosh HD" if you want:

• Finally, Click the Red Circle in the Upper Left Corner to save the new changes and close the Preferences box. Now when you insert an External HD or Camera Memory Card into a Card Reader, they will appear on the Mac Desktop. For example:
   

 

 

[Brian]

After the Icons for the Hard Drives appear, I want you to click the new EHD once, then right-click and select "Get Info."

From there, I want you to post a screen shot of what comes up. This should tell us how the drive is configured and what's wrong. As an example, here is my 12TB:

Make sure you include the Privileges at the bottom. I have a feeling I know what's wrong, just need to confirm things.