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Posted
I'm in Bridge and I can't get it apply a rating with either the keyboard or the Label menu). I'm in the Essentials pane and I press the spacebar to see the photo full screen. I press Command+5 (or whatever number) and nothing happens. The star ratings don't respond.
 
I used bridge a few months ago and it all worked just fine. All Adobe apps are up to date (I have Adobe cloud subscription). The computer is up to date. There's plenty of free space. I've tried purging the cache and resetting the preferences in Bridge.
 
Also, possibly related (?), I can open a file from Bridge to ACR, but when I hit Close I get the message "unable to save the RAW conversion settings. The file could not be created."
 
Damien helped me pinpoint that I am able to use star ratings with files that have always been on my internal hard drive, so I think the external hd is the issue.  I did recently replace it and am wondering if the formatting of the drive could be the issue?  Thanks for any help you can offer!
 
image.thumb.png.0048b9bc534950bc92a36de86b0e55fb.png 
Posted

Why are you on Mac OS Extended Case Sensitive, Journaled for the Partition Type?!?!!!

>>> YOU NEVER-EVER-EVER-EVER WANT TO USE THAT MODE. <<<

You are 1/2 right, for a spinning traditional HD, you want to be on Mac OS Extended, Journaled...but no "case-sensitive" BS whatsoever. 

The good news? It can be fixed. The bad news? You are gonna need another HD, preferably blank drive, so you can copy all of the files off that drive, then Delete the Partition, (aka Nuke it,) and then re-partition it correctly. Then copy all of your files back. I would not recommend converting anything with files on it. You want to be working with a drive that can be erased.  

I can give you instructions if you wish. 

This is what you should have selected when creating the Partition: 

Screenshot2025-11-17at7_51_40PM.thumb.png.f3f9a22fc768fb2ac599411f917feb83.png

No Case-sensitive, Journaled...just plain 'ol Mac OS Extended (Journaled) that has been around forever. 

 

Posted

ah, ok, thank you.  I think the reason I did that had something to do with a message that popped up with time machine.  I have all my files backed up to time machine but i wonder if i have the wrong format on that one too.

Posted

You are also using this drive for Time Machine? If so that’s also VERY BAD.

You want your Time Machine Drive all by itself. No other files. You are asking for problems if you do. In addition, you only need about double the capacity of your internal HD, so if you have a 1TB HD, a 2TB-4TB drive is fine. 

I am curious about using case sensitive for Time Machine, that doesn’t seem right; I’ve never used it on my Macs. I’d love to see the error message. 

Personally, I have two external HDs hooked up to my machine. A Time Machine Drive hooked up to a USB Port, and a much larger External HD hooked up to a Thunderbolt Port. Thunderbolt is extremely fast, MUCH faster than using a USB 3.0 Port. Seriously, it’s like using the internal HD. 

So you might want to invest in a larger Thunderbolt Drive, partition it properly and copy over the files on that 4TB. Then nuke the 4TB drive and use it for Time Machine only. 

Posted

the time machine is a separate drive.  I had to reformat it last week and it looks like for some reason i used the case sensitive format.  So I've got to figure out how to move the data and reformat them both.  And/or as you said, look into a thunderbolt drive.  thanks for your guidance.

Posted (edited)

should I be able to reformat the 4 tb drive, then copy the lastest backup from the time machine drive to the freshly reformatted drive if the time machine is also case sensitive format?

also, I have a thunderbolt adapter.  If I used that with the usb drive would that make things any faster?

Edited by Brea

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