I am NOT trying to use it. I don't even know what an ICC profile is LOL! As soon as I open it up in PS "The embedded ICC profile cannot be used because the ICC profile version is not supported. Ignoring the profile". He doesn't even have PS. I just talked to him, and he uploaded from his SD card straight to dropbox. Maybe that's the problem? Could it be a dslr camera setting? I really know NOTHING about file types etc. Need to read up on that!!! (Oh and yeah I thought the "untagged" was bad.)