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Gingersnaps

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Posts posted by Gingersnaps

  1. Hi Brian, I was given an imac (21.5 inch, I know it’s not the best model, but it’s a starting point), by a friend last week, but we are having trouble resetting it to factory settings. She has signed out of icloud and removed all of her files, when I check the storage on the computer, it says there is 977gb available out of 1TB, nearly all of the used space is used by documents. The problem is when we start it in recovery mode and get to the point of erasing the hard drive, it says there is 517gb used space on the hard drive. We’re scared to erase this drive, in case it is connected to her new imac, which has around that amount of space used. But we can’t see how the two would be connected, why is it saying all this space is used on the hard drive, when there’s nothing stored on the computer? Thanks in advance!

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