haddoxmom Posted June 20, 2017 Share Posted June 20, 2017 Hi, I hope you can help! I am going crazy trying to get my calibration correct on my new iMac (5k) using a Spyder5Pro. I read your guides over & over and I still don't think mine is correct. It seems the blacks, contrast and saturation are all off. My prints are coming out too dark (my monitor brightness is down so far I literally have trouble reading text or seeing detail) and as for others viewing my photos they look terriable! Some say they are washed out, too bright and a few say they are dull & flat! I'm guessing as I go because now I don't know what color is true and what is not and I don't want any new customers until I fix it! Do you have any other suggestions for me to try on getting my monitor calibrated correctly? Thanks Link to comment Share on other sites More sharing options...
Damien Symonds Posted June 20, 2017 Share Posted June 20, 2017 Hi Teresa, you mentioned that the iMac is new. Is the Spyder also new? Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 12, 2017 Share Posted July 12, 2017 @haddoxmom? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 Yes Damien, it is a new Spyder 5Pro. I went over & reread your information & help tutorials also as you suggested above. Right now, I'm still playing by photo by editing photo & then checking it on several different laptops before moving to next image. Any help is greatly appreciated! Thank you Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 13, 2017 Share Posted July 13, 2017 2 minutes ago, haddoxmom said: Right now, I'm still playing by photo by editing photo & then checking it on several different laptops before moving to next image. No no no no no. Other screens are irrelevant. Only the prints matter. Which lab are your prints from? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 Millers and Nations Lab Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 13, 2017 Share Posted July 13, 2017 And do the prints from those two labs match each other? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 Yes, they match each other Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 13, 2017 Share Posted July 13, 2017 Excellent. Next, tell me about the light in your office. Have you read this? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 Yes, I read the tutorial on lighting for room. I thought that was where I was having problems at first. My desk is near a window so I have it blacked out so not to let light in. And even though you said not to sit in total darkness, I have been trying that this past few days to see if it was a light that's across the room. (I bought one of the light bulbs recommended so not to throw orange/yellow casts) There's no light that falls onto my monitor from any other source. Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 I also took my monitor briteness from 120 to 90 Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 13, 2017 Share Posted July 13, 2017 Ok, and how is the print match now? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 They look very dull still. The contrast & blacks especially, whites are dingy towards warm side also. The red has more of a pinkish tint. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 13, 2017 Share Posted July 13, 2017 4 minutes ago, haddoxmom said: They look very dull still. Which look dull? The prints, or the images on screen? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 The images on my screen look dull. I know there will be a little difference between screen and print but it is an extreme amount of difference. (I calibrated my hp laptop to travel with & it matches very close to the prints.) Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 13, 2017 Share Posted July 13, 2017 And just to confirm, you're definitely viewing the files in Photoshop? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 13, 2017 Author Share Posted July 13, 2017 Yes in photoshop (also on safari and in LR) Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 14, 2017 Share Posted July 14, 2017 Can you check something for me? In Photoshop, go to Edit>Assign Profile, and assign the monitor profile (instead of sRGB) to your image. Does that make the problem worse, better, about the same, or just a different shade of awful? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 14, 2017 Author Share Posted July 14, 2017 I tested 4 of the photos, there was a funky red & purple color to them and one had olive green shades with purple! Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 14, 2017 Share Posted July 14, 2017 Ok, good. I mean, not good, but it gives us more clues. Something is clearly going awry with the profile. Can you go to the Spyder's preferences and try V4, if you've presently been using V2? Link to comment Share on other sites More sharing options...
haddoxmom Posted July 14, 2017 Author Share Posted July 14, 2017 Yes, I have been using v2 and I will try the 4 now Link to comment Share on other sites More sharing options...
haddoxmom Posted July 14, 2017 Author Share Posted July 14, 2017 Hi Damien, with changing to v4 I noticed my grays & blacks did look a little better however skin tones & whites had red/orange streaks. I had 2days left on my 30 day calibration reminder so I went ahead & did everything again, but saving my last profile also in case it was needed, as well as the v4 profile. I don't see any difference though with matching my prints. Link to comment Share on other sites More sharing options...
Damien Symonds Posted July 14, 2017 Share Posted July 14, 2017 I've run out of ideas, sorry. You'll need to contact X-Rite. In the meantime, keep using your laptop for editing. Link to comment Share on other sites More sharing options...
haddoxmom Posted July 15, 2017 Author Share Posted July 15, 2017 Okay, thank you for trying to help me! Link to comment Share on other sites More sharing options...
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