Color profile

[Jennyhop]

8 minutes ago, Jennyhop said:

It's not opening JPEG files either that I try to open straight from the computer

 

1 minute ago, Damien Symonds said:

Ok, wow.  Something is screwy.

If you are in Photoshop, and go to File>Open, can you navigate to the jpeg file you just tried, and open it that way?

Also, can you do this for me?  https://www.damiensymonds.net/thread1.html

No It will not it comes up with that message 

[Damien Symonds]

Ok, it's completely FUBAR.  You'll have to reinstall it.

[Jennyhop]

I have a Mac laptop running os X Yosemite and Photoshop 2017. It is over 2 years old, and has 16GB of RAM. Its hard drive has 32.69GB free out of 499GB. The last time I shut down was earlier today. I have never run a cleanup program.

 

[Damien Symonds]

OH!!!!!

Don't reinstall Photoshop yet!!!

[Jennyhop]

What does that mean! The entire computer? 

[Jennyhop]

Ok I haven't uninstalled it yet

 

[Damien Symonds]

Just now, Jennyhop said:

Its hard drive has 32.69GB free out of 499GB.

This is nasty.  Brian always says you should have one third free hard drive space, and you don't even have one tenth.  Barely even one twentieth.

You HAVE to clear some space.  NOW.

[Jennyhop]

Ok I can do that I am working on so many sessions I have been trying to clear it but it is pretty full. Do you think this could be part of the problem? I will do this now.

[Damien Symonds]

1 minute ago, Jennyhop said:

Do you think this could be part of the problem?

Well, that's the thing, we can't possibly guess.  Over the years I've seen lack of hard drive space being responsible for all kinds of weird and unpredictable stuff.  It might help the immediate problem, or it might not; but I guarantee you this - it will definitely prevent other problems in the future.

And make sure you run CleanMyMac.

[Jennyhop]

Ok thanks! And I can run the clean my mac without losing anything? 

Most is saved on an external drive but just checking

Edited November 18, 2017 by Jennyhop

[Damien Symonds]

Oh yes, it's very robust.  It only cleans up the clutter.

[Jennyhop]

Ok thank you! Ill try this..then Ill check back about the color space! unless you have a suggestion on that.

Edited November 18, 2017 by Jennyhop

[Damien Symonds]

Well, colour space seems like a moot point at the moment, if you can't even open photos.  Let's get this sorted first.

[Jennyhop]

Ok I’ve now got all my issues ironed out! Yet I’m still having the same issue when I convert to srgb the photo looks horrible. Can you help me find the setting I need in photoshop. 

[Jennyhop]

Never mind i have figured it out!! 

[Damien Symonds]

Okay ... is everything good?

[Jennyhop]

Yes thank you so much I figured out the setting that was missing! 

[Damien Symonds]

Yay!