problems

[Ada]

Hello, 

 

I have Spyder 5 and after calibrating my laptop is completely over saturated, has "hot spots" simply said - looks super ugly. Anyone can tell me what went wrong? How do i reduce saturation on Windows 10? 

[Damien Symonds]

Hi Ada, did you follow my instructions?

[Ada]

yes I did

[Ada]

The funniest thing is that my images look awful on my screen , but if I send them to my phone or my clients they look fine. 

[Damien Symonds]

Which Spyder5 do you have?

[Ada]

elite

 

[Damien Symonds]

Are you sure you didn't miss this part?

http://www.damiensymonds.net/wp-content/uploads/2015/12/06s5elite02-1.gif

[Ada]

pretty sure, but will try to reload it tomorrow. My husband is stealing my laptop for a few hours now to do some of his work. 

I completely deleted the whole software Spider 5 elite, so I have to reload it from scratch, which I will do in about 14 h. I am in Boston .

 

Thank you for now. 

[Damien Symonds]

5 minutes ago, Ada said:

 completely deleted the whole software Spider 5 elite, so I have to reload it from scratch

Make sure you do this.

[Ada]

Will do , Sir!!! 

 

Thx

[Ada]

it won't let me delete it:( #$%@@#$%

 

[Ada]

all right, i will have to try tomorrow again. 

[Damien Symonds]

Hmmm ... right-click on your black taskbar down the bottom, and choose "Task Manager".  Look under both "Processes" and "Services" and quit any reference to Spyder or Datacolor you find there.

[Ada]

that helped, Thank you!