Kate00 Posted August 5, 2019 Posted August 5, 2019 Evening. Just calibrated my monitor after a very long time away from learning to edit I upgraded the syper 5 to version 5.3 and this morning i had to update Windows. Any hoo calibration has worked but i have an error when i go to save the profile My question is - does this mean i cant start editing? I have sent error details to Syper support but who knows how long it will take to get a response so wondering if i can still edit correctly?
Damien Symonds Posted August 5, 2019 Posted August 5, 2019 Hi @Kate00, I don't suppose you took a screenshot of the error?
Damien Symonds Posted August 5, 2019 Posted August 5, 2019 Have you gone to that folder to see if the profile is there or not?
Kate00 Posted August 5, 2019 Author Posted August 5, 2019 Funny you should say that - yes i did and it is there
Kate00 Posted August 5, 2019 Author Posted August 5, 2019 (edited) ok. Thanks...Taken me so long to venture into this again, so this is a frustrating hurdle If you want i can let you know response from Spyder once i get it Edited August 5, 2019 by Kate00
Kate00 Posted August 5, 2019 Author Posted August 5, 2019 Apparently it is a known issue with the newest Windows 10 Version 1903 update. There is a whole list of instructions from Spyder on how to correct....need to be an IT guru to follow...
Damien Symonds Posted September 3, 2019 Posted September 3, 2019 On 8/6/2019 at 9:28 AM, Damien Symonds said: Does your screen match your prints? @Kate00?
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