TanyaW Posted May 4, 2020 Posted May 4, 2020 I am working on a MacBook Pro / Catalina. I was wondering why my inbox was getting so full and realized all my rules had been turned off/and some missing. I am not sure if it happens after I upgraded to Catalina. But even if I create one now, they will not apply. Is this a known problem? Or is it just me!? TIA!
Brian Posted May 4, 2020 Posted May 4, 2020 Yeah, it seems to be an issue when the OS is upgraded. I have seen reports with people going from Sierra to High Sierra, so it's just not a Catalina thing. Unfortunately, I haven't used Apple Mail in a long time, as I use Office 365 (specifically Outlook) to manage my mail. I'm wondering if your problem has to do with iCloud getting a copy of your e-mail and that's why the Rules aren't applying? I'm thinking you might have to call Apple on this one. I've got nothing other than a Google Search that I did. https://www.google.com/search?client=firefox-b-1-d&q=mac+mail+rules+not+working+catalina
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