Damette Posted January 2, 2022 Share Posted January 2, 2022 I love my wacom tablet for editing, however for a while now its had to be connected via USB. It says it's connected via bluetooth but isn't recognized by the computer. I checked all other local devices and its not connected to them. I've restarted (my husband is IT), checked the drivers, googled the heck out of it, and I'm just stumped. I figured I'd try here before I give up and buy some external USB ports. Link to comment Share on other sites More sharing options...
Brian Posted January 3, 2022 Share Posted January 3, 2022 Found this:https://support.wacom.com/hc/en-us/articles/1500006273501-Why-is-my-tablet-not-pairing-over-Bluetooth-or-not-showing-up-under-Bluetooth-settings-when-in-pairing-mode- ...and this: http://101.wacom.com/UserHelp/en/Wireless_ChangeConnection.htm Tablets have been Damien's thing. Personally, I've never used one. I'd try shutting off the Bluetooth in your Tablet first. Link to comment Share on other sites More sharing options...
Damette Posted January 3, 2022 Author Share Posted January 3, 2022 The control of being able to draw directly when masking is invaluable to me. I'm definitely blind as a bat, but I have checked this tablet all over and there is no reset port. And unfortunately the second article doesn't match my tablet. I did reach out to support and this is the response I got. If I am reading it correctly, when I updated to the current drivers I may have lost my bluetooth connectivity? I guess I'll look into trying to go backwards in drivers. Link to comment Share on other sites More sharing options...
Damette Posted January 3, 2022 Author Share Posted January 3, 2022 Also, thank you for the response and effort! Link to comment Share on other sites More sharing options...
Brian Posted January 3, 2022 Share Posted January 3, 2022 Yeah, this is plausible. It sounds like you might have the wrong drivers installed. I'd un-do what you did and see if you can find older drivers. Just think, it's already broke. Nowhere to go but up from here. If you do find a solution, post it here, just in case if someone else has a similar problem. 1 Link to comment Share on other sites More sharing options...
Damette Posted January 3, 2022 Author Share Posted January 3, 2022 Will do! Link to comment Share on other sites More sharing options...
Damette Posted January 3, 2022 Author Share Posted January 3, 2022 Man, ask and you shall receive. This issue has been annoying me for a while but wasn't a problem until I needed more USB ports. Of course the moment I post about it and email support they put out a new driver. I had to come back to the screenshot and make sure I wasn't going crazy and missed an update. But nope, new driver in the last 40 mins and bluetooth is functioning again! 2 Link to comment Share on other sites More sharing options...
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