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Posted

So I was poking around on their Facebook page and there was a post that explained with their HD printer that they are able to read your profile in your file and print from that. They say it is the most accurate. I just don't understand. Also some of the biggest names in photography use them and say they are the best printers. I must be doing something wrong. 

Posted

So please help me understand this. No matter the settings on my computer, it doesn't change the data written on the image file. Correct? So no matter how I'm viewing it, technically the image file doesn't change even if my screen gets colder or warmer. Am I understanding this right? 

Posted
1 hour ago, jeanbrunsonphotography said:

So please help me understand this. No matter the settings on my computer, it doesn't change the data written on the image file. Correct? So no matter how I'm viewing it, technically the image file doesn't change even if my screen gets colder or warmer. Am I understanding this right? 

Correct.

Posted

Ok thanks for sticking with me on this. So if srgb is an image profile but not a print profile, what are examples of print profiles? Also what do we think about just created a calibration profile for my computer to match their printer for when I order from them?

Posted

Ok I so I hear you loud and clear. I need to stop using Graphi. The problem is I have a client who placed an order with me last week and I need to honor that and order it. I can't switch now, get new product samples, etc. before I do that order and go back to them and redo  the wall art. 

Posted

Yes. I couldn't talk with anyone in technical support. My rep just kept saying if your screen is calibrated what you see is what we print if you embed sRGB. I asked about how but if my screen is 5000K the image looks completely different than if it was at 6500K, so how you can tell me what I see is what I get if my screen can be all over the place. She just kept repeating herself. 

Posted

Yes. He basically just talked at me about why temperature that you're viewing your prints matters. I tried to tell him I understood all of that, and that the problem is that the temperature I set my SCREEN to matters. He agreed, and told me to set it to Native, but then showed me a document that said the standard was 5000K, then he said the standard in US is 6500K and I should set it to that. When I said he just told me three different things and which one should I do, he didn't really answer. He said all three at different times, and multiple times. 

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