Hi Damien,
My monitor is calibrated (and compared to test prints) but I'm changing labs so ordered some more prints.
The colour prints were done a while ago and I'm not sure what quality they are. I had the same files reprinted now and they look very similar.
I included some recent b&w ones though, and saved those as level 8 baseline and the colour has come back really different to my screen.
I'm not sure what I should do now?