Loading Operating System

[mrsjangles]

Hi Brian

When I turned my computer on, I was faced with a black screen with a message: Loading Operating System, and then nothing it just sits there.

I have turned the computer on and off and it still won't boot past that screen.

I run Windows 10.  

Does this mean my hard drive has been wiped or is it a RAM issue?  is there anything I can do to fix it?

Many thanks 

Anne

[Brian]

No, it sounds like the Windows 10 Creators Edition has hit your computer. You see, when a new Windows is released, it reloads the whole damn operating system and puts the older version in a Windows.old directory.

Microsoft has been following Apple's way of doing things. We won't ever have a "Windows 11" or "Windows 12." We have Windows 10 - Anniversary Edition, Windows 10 - Creators Edition, etc. Believe it or not, this is the 4th version of Windows 10.

Let it do its thing and leave it alone. It might take a few hours. 

[mrsjangles]

Sorry for the late reply, I have been away.  

Thanks Brian, all sorted