mrsjangles Posted April 11, 2017 Share Posted April 11, 2017 Hi Brian When I turned my computer on, I was faced with a black screen with a message: Loading Operating System, and then nothing it just sits there. I have turned the computer on and off and it still won't boot past that screen. I run Windows 10. Does this mean my hard drive has been wiped or is it a RAM issue? is there anything I can do to fix it? Many thanks Anne Link to comment Share on other sites More sharing options...
Brian Posted April 11, 2017 Share Posted April 11, 2017 No, it sounds like the Windows 10 Creators Edition has hit your computer. You see, when a new Windows is released, it reloads the whole damn operating system and puts the older version in a Windows.old directory. Microsoft has been following Apple's way of doing things. We won't ever have a "Windows 11" or "Windows 12." We have Windows 10 - Anniversary Edition, Windows 10 - Creators Edition, etc. Believe it or not, this is the 4th version of Windows 10. Let it do its thing and leave it alone. It might take a few hours. Link to comment Share on other sites More sharing options...
mrsjangles Posted April 17, 2017 Author Share Posted April 17, 2017 Sorry for the late reply, I have been away. Thanks Brian, all sorted 1 Link to comment Share on other sites More sharing options...
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