katleelow Posted April 14, 2017 Share Posted April 14, 2017 Hello! A client of mine printed off some of her photos and was extreamly disappointed with the outcome. They looked all grainy and very poor quality. She is disappointed to say the least. The printer is saying it is my fault because I sharpened the photos. Can you please take a look at one of the files for me and see what I am missing? I have never had a problem like this before. I will attached the final JPEG she received. Is it possible to send you the raw file? thank you for any help/suggestions! Katherine Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 14, 2017 Share Posted April 14, 2017 Hi Katherine, may I see a 100% crop from the file you sent her? Link to comment Share on other sites More sharing options...
katleelow Posted April 15, 2017 Author Share Posted April 15, 2017 here it is! Thank you! Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 15, 2017 Share Posted April 15, 2017 You can see how awful that is, right? It looks like you accidentally sharpened it twice. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 15, 2017 Share Posted April 15, 2017 Some VERY important reading: Selling digital images Raw noise removal (plus the leap of faith) Also, since you have no calibrator listed in your profile, it makes me fear that you don't know how dark and ... well, kinda awful ... your photo looks. PLEASE invest in a calibrator pronto. Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 Were you able to give images to your client that she liked? Link to comment Share on other sites More sharing options...
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