rocklyn Posted May 1, 2017 Share Posted May 1, 2017 I have an Epsom4900 printer and its always given me prints that match my screen. Enter new imac and I am having problems - skin tones washed out and grey looking, lack of depth in colours. I have calibrated using my xrite with no success. The printer controls colour and the paper is all set correctly and I am at a loss as to where to go next all the while the print queue grows. Any help greatly appreciated. Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 1, 2017 Share Posted May 1, 2017 Hi Rocklyn, which X-Rite do you have? Link to comment Share on other sites More sharing options...
rocklyn Posted May 1, 2017 Author Share Posted May 1, 2017 i1 Display Pro Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 1, 2017 Share Posted May 1, 2017 Ok. And does the new screen match the old prints? Link to comment Share on other sites More sharing options...
rocklyn Posted May 1, 2017 Author Share Posted May 1, 2017 Yes Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 1, 2017 Share Posted May 1, 2017 But you're saying that if you re-print one of those old photos now, with exactly the same settings (as far as you know) that you used with the old computer, the print outcome is different? Link to comment Share on other sites More sharing options...
rocklyn Posted May 1, 2017 Author Share Posted May 1, 2017 Yes, I haven't tried printing any of the old ones Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 1, 2017 Share Posted May 1, 2017 That's critical to our troubleshooting. New files don't count right now, only old ones do. Go ahead and print one now. Link to comment Share on other sites More sharing options...
rocklyn Posted May 1, 2017 Author Share Posted May 1, 2017 My apologies, one of the files I was printing was an old file and it wasn't coming out right either. Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 1, 2017 Share Posted May 1, 2017 Is it too late to ask you to take a photo of the two prints side by side (old and new from that file) to show me? Link to comment Share on other sites More sharing options...
rocklyn Posted May 1, 2017 Author Share Posted May 1, 2017 Only because the power is out! The photo I was printing today was processed last year on old Mac, I hadn't printed it so I will print something tomorrow that I have a copy of already to show you the difference. Won't be until the afternoon sometime. Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 1, 2017 Share Posted May 1, 2017 That would be great, thanks. I think you just answered my next question, too - you've gone from one iMac to another one, is that right? Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 Yes I have gone from imac to another. Photo attached - top image is what my prints look like now, bottom was before (same shoot different images but shows the colour difference.) Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 No really, I need the EXACT SAME FILE printed again. Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 Ok I have printed the exact same file and it came out the same as my other print Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 The same as the old print of the same photo, do you mean? Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 Yes Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 HOORAY!!!!!!!!!!!!! In that case, then you'll probably find the new problem is here. Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 It says sRGB IEC 61966-2.1 Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 For the old files, yes. What about the new ones? Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 ah Adobe RGB Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 Bingo. Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 Two of the photos I am having trouble with when opened in PS have sRGB but still don't print right Link to comment Share on other sites More sharing options...
Damien Symonds Posted May 2, 2017 Share Posted May 2, 2017 We'll come back to those. Has sRGB fixed the problem in other cases? Link to comment Share on other sites More sharing options...
rocklyn Posted May 2, 2017 Author Share Posted May 2, 2017 If I print old stuff its ok yes. But anything new no Link to comment Share on other sites More sharing options...
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