Colour issues with print

[Damien Symonds]

Ok, could you send me an old file and a new file?

[rocklyn]

[Damien Symonds]

That'll do.

So are you saying that if you printed those two photos right now, one would match your screen and the other wouldn't?

[rocklyn]

Yes

[Damien Symonds]

Which one prints correctly?  The indoor one or the outdoor one?

[rocklyn]

The outdoor one

[Damien Symonds]

Ok.  So what if you literally copied and pasted the indoor one onto the outdoor one, then printed?

[rocklyn]

So doing that both colours came out correctly, even the part of the inserted image that I didn't put over the other one.

I printed the inserted image 5 minutes ago on its own and it looked awful

Edited May 2, 2017 by rocklyn

[Damien Symonds]

Right.

So the only possible explanation is that you DIDN'T have the print settings exactly the same when printing the indoor one by itself.  I know you said you were sure you did, but I don't see how there can possibly be any other explanation.

I bet that if you copied and pasted ANY of your new photos onto this old photo, they would all print correctly.  So that means the old photo has the exact correct print settings attached.

[rocklyn]

OK so now when I print that alone its working, no idea whats changed just hope it stays that way. Thanks for your help.

[Damien Symonds]

Hooray!

[Damien Symonds]

I urge you to take a screenshot, or a series of screenshots if necessary, of the print settings that are working for you right now.  To refer back to if a problem pops up again, you know?