Prints are MUCH cooler than screen

[EmilyM]

Hey D,

   I have calibrated my PC screen several times and in my onion the screen is generally always too bright, and warm. Prints were never too off so I left it. I just received a few prints from WHCC and its also as though they were printed at a poor quality lab. Not the case to its on my end. Should I just manually adjust temp and brightness/contrast to match?

Thanks!!

[Damien Symonds]

Let's not do anything crazy just because of one recent print batch.  Do you have any of the older prints still around?  If they still compare to the screen the way they always did, we can assume this was just a bad print batch, and you can legitimately demand a reprint.

However, if the screen is now wildly different from the older prints as well, it's a different matter.

[EmilyM]

Yes, I've compared this older print and its off- horribly. So, maybe they have never really matched up.

[Damien Symonds]

Has anything changed with your computer recently?  New hard drive, new graphics card, new screen, anything like that?

[EmilyM]

Nothing. I just feel like the screen overall isnt so good.

[Damien Symonds]

5 hours ago, EmilyM said:

Yes, I've compared this older print and its off- horribly. So, maybe they have never really matched up.

I need clarification on this.  Are you saying your screen has changed recently, or not?

[EmilyM]

It has not changed.

[Damien Symonds]

Ok, so how do we reconcile these two statements?

17 hours ago, EmilyM said:

Prints were never too off so I left it.

 

5 hours ago, EmilyM said:

I've compared this older print and its off- horribly.

 

[EmilyM]

I dont know. All I know is all of my editing has come to a complete haul because cool and dark prints are not professional .

[Damien Symonds]

This is really vital.  We can't move forward until we have an answer to this.

Either something is different recently, or nothing is different and your prints have always been dark and cool. Which is it?

[EmilyM]

I'd say this this one

" nothing is different and your prints have always been dark and cool. Which is it? "

[Damien Symonds]

Ok, great.

Remind me which Spyder you have?

Oh, and what make/model of screen?

[Damien Symonds]

Also, you've previously mentioned a new Mac.  Will that be for editing?

[EmilyM]

x-rite?

Dell U2713HM LED

 

 

1 minute ago, Damien Symonds said:

Also, you've previously mentioned a new Mac.  Will that be for editing?

yes, but not primarily and this is more urgent at the moment

[Damien Symonds]

3 minutes ago, EmilyM said:

x-rite?

Wait, what?  It says Spyder in your sidebar.

[EmilyM]

1 minute ago, Damien Symonds said:

Wait, what?  It says Spyder in your sidebar.

EEEK (fixed)

[Damien Symonds]

Ok, I still need more info.  Which X-Rite, exactly?

[EmilyM]

colormunki

[Damien Symonds]

Ok, so these are the instructions you're following?

Including completely exhausting the troubleshooting section?

[EmilyM]

oh, my! How did I ever miss the "Choose best color setting" bit?? I feel like that in it self helped majorly! I will double check in am when I'm not reliant on my lamp to look over my prints.

[EmilyM]

MUCH closer

[Damien Symonds]

And the brightness should be accurate now?  There's really never any reason for brightness not to match.