Ashley Posted July 29, 2017 Posted July 29, 2017 This one really has me stumped. Let me start by saying that I have followed all your tutorials and all my color settings are correct. My images look great in Photoshop. They match my prints. They upload perfectly to Facebook, Dropbox, email, pixie-set, etc. However, when I go to upload them to onlinepictureproof.com which is who I use for my website and proof gallery, they turn red. The developers there have said it is my computer. I tested their theory and transferred my gallery to a USB drive and used my husbands work computer to upload the images. They look a lot less red with the other computer. It is ONLY my computer that turns them red and ONLY to online picture proof. Any idea on what could be happening? I'll attach the original photo, my color settings, and also a screenshot of the color difference that I am seeing. I have uploaded the images both with google chrome and firefox and still have the color problems.
Damien Symonds Posted July 29, 2017 Posted July 29, 2017 6 hours ago, Ashley said: Are you able to provide me with these two links?
Ashley Posted July 29, 2017 Author Posted July 29, 2017 www.ashleynoblephotography.com, click proofing, click babies, click Color Test OPP (password is test) and the red ones are in there. The correctly colored ones are in the Willmert gallery and the password is willmert2017 I'm sorry its a pain to get into them, I can't direct link to the gallery. Online Picture proof had me go into my color management setting on my computer and factory reset my monitor profile because they said it was embedded incorrectly. So now the photos do upload correctly but I have not recalibrated with my color munki yet. (Although my prints on hand are still matching) Hopefully when I go to re-calibrate and then upload photos again, I don't run into this same problem.
Ashley Posted July 30, 2017 Author Posted July 30, 2017 2 hours ago, Damien Symonds said: It's asking me for my email address? It's just to access the gallery. Any made up email address will do.
Damien Symonds Posted July 30, 2017 Posted July 30, 2017 Ok, thanks. Let me know when you've recalibrated.
Ashley Posted July 30, 2017 Author Posted July 30, 2017 I just finished running my calibration software, everything has a red tint again. It looked better on the factory default settings than it does now.
Damien Symonds Posted July 30, 2017 Posted July 30, 2017 By what basis are you making that judgement? The only correct basis is pro lab prints against Photoshop.
Ashley Posted July 30, 2017 Author Posted July 30, 2017 8 hours ago, Damien Symonds said: By what basis are you making that judgement? The only correct basis is pro lab prints against Photoshop. Yes, that's what I'm comparing it too. I ran it twice and both times my screen is more red than my prints.
Damien Symonds Posted July 30, 2017 Posted July 30, 2017 Ok, so THAT is what we need to be talking about. What make/model of screen do you have, and how old is it? How old is your ColorMunki?
Ashley Posted July 31, 2017 Author Posted July 31, 2017 My monitor is old. 2010 ish. You helped me troubleshoot it years ago when I was taking your raw class because my prints could never match my calibrated screen so you walked me though how to manually go in and change the RGB values on the monitor. (which you said was rare and not really recommended....but it was the only way they matched) My brightness has never been able to go low enough either. My colormunki was bought in 2012. What I don't understand though is why my images look SO red in the proofing gallery when its never happened before, and I calibrate every 4 weeks.
Damien Symonds Posted July 31, 2017 Posted July 31, 2017 7 minutes ago, Ashley said: and I calibrate every 4 weeks. Calibrate every four weeks? To a print-matching result?
Ashley Posted July 31, 2017 Author Posted July 31, 2017 Yes, 4 weeks is when I have my auto reminder go off. I do keep an eye on my prints to make sure they match my screen more often than 4 weeks though.
Damien Symonds Posted July 31, 2017 Posted July 31, 2017 Ok, but the calibration you've just done has had a different outcome, yes? Because you said it no longer matches your prints? That being the case, do you know what has changed with this calibration?
Ashley Posted July 31, 2017 Author Posted July 31, 2017 I think that when I did the factory reset on the monitor it reset my RGB values. I had to adjust those again after calibrating.
Damien Symonds Posted July 31, 2017 Posted July 31, 2017 Ok, let me know when you've got the calibration problems sorted out.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now