OTOSPhotos Posted August 23, 2017 Share Posted August 23, 2017 Hi Damien, I'm having huge problems and I'm super frustrated. I have the Canon Pixma Pro 100 printer. I've gone through your sharpening class and my prints are awesomely sharp, but they're printing gray and dull and ugly. When I save them I make sure to check the sRGB box and embed profile box. I've searched my manual and internet and can't find a straightforward answer as to what settings I should have the printer on. Should Photoshop manage the colours? Should the printer manage the colours? What profile do I use? Do you know any of these answers or have an idea of who I could ask? Thanks, Stephanie Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 First, a couple of questions arising from your screenshot ... Why are you showing me the "Export" window? For what purpose are you using that function? Why is the image showing as "Layer 0" in the Layers panel? Did this happen after you cropped? If so, it seems like you might have "Delete Cropped Pixels" unchecked in your crop tool options bar? Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 I use the Export window when saving. If I don't click Embed Profile, my JPGs are ugly and gray too. It says Layer 0 because I took a quick screen shot on a photo I was working on but wasn't completed just so I could show the Export screen. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 15 minutes ago, OTOSPhotos said: I use the Export window when saving. Oh, gosh. WHY? 15 minutes ago, OTOSPhotos said: If I don't click Embed Profile, my JPGs are ugly and gray too. Yes, correct. You must never uncheck that box, anywhere, ever. 15 minutes ago, OTOSPhotos said: It says Layer 0 because I took a quick screen shot on a photo I was working on but wasn't completed just so I could show the Export screen. Oh, ok, gotcha. Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 I use the Export window because when I just use the Save window there's no box to check to Embed Profile. Only an SRGB box. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 It's the same box. PLEASE stop using Export. Just use Save As like everyone else. Show me a screenshot of that. Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 Good. Welcome back to the real world. Please don't use that Export shit again. Now, back on topic. May I see a screenshot of your print settings window? 35 minutes ago, OTOSPhotos said: Should Photoshop manage the colours? Should the printer manage the colours? The reason you can't find a straight answer to this is it's a complex issue. Do you have a specific profile for your printer/paper combination? Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 Ok. No more export. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 Oh, just one more question - your images print file when you send them to a pro lab? Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 I haven't tried a pro lab. Only my own printer. I wanted to be able to do my own printing in house. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 4 minutes ago, OTOSPhotos said: I wanted to be able to do my own printing in house. I have always said this is a foolish course of action, and you're beginning to see why. Printing your own is an expensive, frustrating hassle. I wish you'd asked me before pursuing this. 5 minutes ago, OTOSPhotos said: I haven't tried a pro lab. You HAVE to have a set of prints from a pro lab. Without them, you can't calibrate your screen. Prints from your own printer are NOT sufficient for checking screen calibration. Plus, you have absolutely no idea if your home printer is printing correctly without reference pro lab prints. Please order them immediately, and we'll continue this conversation once they arrive. Or, make the break now. Sell your printer to some other sucker, and rid yourself of this burden. Print at a lab, and get on with your business. Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 So you're not going to help me until I order from somewhere else? I have a client that has ordered prints and I would like some help to get this fixed so I can deliver them for her. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 Look, until we have a basis for judgement, we can't tell what your prints should look like. We're flying blind here. Please order those prints. Is this the screen you get when you hit the "Print Settings" button? 15 minutes ago, OTOSPhotos said: Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 Ok. I will order prints. But shouldn't they look like my screen if I'm calibrated and saving like you said? Yes, that is Print Settings. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 1 minute ago, OTOSPhotos said: Ok. I will order prints. But shouldn't they look like my screen if I'm calibrated We don't know!!!!!!!!!!!!!!!! We can't know if you're calibrated correctly if you haven't compared your screen to pro lab prints. 1 minute ago, OTOSPhotos said: Yes, that is Print Settings. Yeah, it does seem like double-handling, doesn't it? The problem lies in there somewhere. Either you need to find how to turn off the printer settings, as it advises ... ... or choose "Let printer handle colors". Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 I've tried it both ways and they come out the exact same. First I did Photoshop Manages Colours and was able to turn off the printer profile. Ugly, gray, yuck. Then I did Printer Manages Colours and that's when I went into where the last screenshot about Manual Adjustment to turn the printer profile back on but it doesn't seem to make a difference either. Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 No, we DEFINITELY don't want manual adjustment. We want the profile to do the work. May I see a screenshot from the "Main" tab? Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 This is under matching Not much under Main Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 1 minute ago, OTOSPhotos said: This is under matching Whoa. This is a problem, surely? That should be sRGB, not Adobe RGB? Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 There's only 2 options: Standard and Adobe RGB Link to comment Share on other sites More sharing options...
Damien Symonds Posted August 23, 2017 Share Posted August 23, 2017 Well, the "s" in "sRGB" stands for "standard", so that might be their way of saying it. Have you tried it? Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 I've tried so many things that I forget... I'll go try Standard and see if that makes any difference. Link to comment Share on other sites More sharing options...
OTOSPhotos Posted August 23, 2017 Author Share Posted August 23, 2017 Does the Rendering Intent look ok? Options are: Relative Colormetric Absolute Colorimetric Saturation Perceptual I have it set on Relative Colorimetric Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now