Emily Julander Posted September 10, 2017 Share Posted September 10, 2017 Hello Damien, It's been awhile, but I am so stumped and I thought of you. I just did updated in CC and since I have gotten this strange color issue when using an ACR and ACRfilter. I got it to go away if I change the colorspace to adobeRGB, but I don't want to edit in that colorspace right? I have checked every way I know how to see about a color space issue and can't find anything wrong. I hope you can help. So this is what it looks like. I have gone through every dialog box, I've reset to default settings Thank you, Emily Julander Em J Photography Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 10, 2017 Share Posted September 10, 2017 Hi Emily, does it do this with every file you try, including ones you know you've edited successfully in the past? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 10, 2017 Author Share Posted September 10, 2017 Funny I was just looking at this and yes it does Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 10, 2017 Share Posted September 10, 2017 It's just the ACR filter, right? Not ACR itself? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 10, 2017 Author Share Posted September 10, 2017 If I am in the SRGB color space it's both Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 10, 2017 Share Posted September 10, 2017 Ok, may I see a screenshot from ACR? Of a raw file, of course. Link to comment Share on other sites More sharing options...
Emily Julander Posted September 10, 2017 Author Share Posted September 10, 2017 This is in adobeRGB Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 Ok, great. This seems quite similar to somebody else's problem a few days ago; which was solved by resetting Bridge's preferences: http://blogs.adobe.com/jkost/2009/10/resetting_bridges_preferences.html Oh, I forgot to ask - once you open the file into Photoshop, is the weird colouring still there? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Thank you I'll try that Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 To be clear I'm hitting control alt and shift while clicking on the bridge icon? I did this and it's not fixed. Is there more to it? Something supposed to happen when I do this? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Should I just edit in adobeRGB and then save in SRGB or will this mess things up for printing? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 3 minutes ago, Emily Julander said: To be clear I'm hitting control alt and shift while clicking on the bridge icon? I did this and it's not fixed. Is there more to it? Something supposed to happen when I do this? Yes, you get this message: 11 minutes ago, Damien Symonds said: Oh, I forgot to ask - once you open the file into Photoshop, is the weird colouring still there? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Nope didn't get that message....let me try again Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Nope not getting that ignore those images. I was trying to print screen of what I was getting and it won't do it Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 How are you launching Bridge? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 So nothing happens when I hit control alt shift bridge, it just opens bridge by clicking my link in my pop up bar but I tried from the start menu too Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 It doesn't work from everywhere. I found I could make it work from some places, and not from others. On my desktop shortcut, and from my taskbar, I held down Ctrl Alt Shift and right-clicked and chose "Open", and importantly, kept holding down those keys until the little message appears. Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Ok got the box should I purge the cache too? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Reset the setting and still didn't solve the problem. I am going to try to uninstall and reinstall. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 Can you answer this question? 37 minutes ago, Damien Symonds said: Oh, I forgot to ask - once you open the file into Photoshop, is the weird colouring still there? Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 No it's not still there Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 Great. Then it's time to reset Photoshop's preferences as well. Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Ok how do I do that? And will I lose all my workspace stuff? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 11, 2017 Share Posted September 11, 2017 The same way. I'm not sure about the workspace stuff. Link to comment Share on other sites More sharing options...
Emily Julander Posted September 11, 2017 Author Share Posted September 11, 2017 Oh my gosh! My friend showed me how to chat with adobe and they fixed it in about 10 seconds flat. It was the "use graphics processessor" box was clicked in the camera raw preference settings. So weird. Not sure how that even happened! Thought you'd appreciate the update. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now