Monique Graham Posted November 20, 2017 Share Posted November 20, 2017 Hello, With a recent batch of prints, some of them came back with these strange lines on them. But only about half of them. They are 6x4" prints on fine art paper. When you look at the print in landscape orientation the lines run vertically but only on parts of the image, mainly the shadows. Any ideas on what might be causing this? Is it my files or the printing process? Files saved as 6x4" 300dpi Thanks! Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 20, 2017 Share Posted November 20, 2017 Hi Monique, do you mind sending me the exact print files that you sent to the lab, so I can take a close look at them? Link to comment Share on other sites More sharing options...
Monique Graham Posted November 20, 2017 Author Share Posted November 20, 2017 Sure, here they are: Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 20, 2017 Share Posted November 20, 2017 No, actually send them to me please. Via the link I gave. Link to comment Share on other sites More sharing options...
Monique Graham Posted November 20, 2017 Author Share Posted November 20, 2017 Sorry, yep...just sending now Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 20, 2017 Share Posted November 20, 2017 Your files are perfect, I promise. This is not your problem. You can legitimately demand reprints. Link to comment Share on other sites More sharing options...
Monique Graham Posted November 20, 2017 Author Share Posted November 20, 2017 Phew, thank you! Do you have any idea what might be causing it? Never seen this before! Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 20, 2017 Share Posted November 20, 2017 Well, generally it's caused by poor maintenance of the printer. Link to comment Share on other sites More sharing options...
Monique Graham Posted November 20, 2017 Author Share Posted November 20, 2017 Thanks Damien, will ask for reprints. Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 28, 2017 Share Posted November 28, 2017 What did they say? Link to comment Share on other sites More sharing options...
Damien Symonds Posted December 27, 2017 Share Posted December 27, 2017 @Monique Graham? Link to comment Share on other sites More sharing options...
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