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Calibrating for different products?


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Hello,

I have calibrated my machine so that the images on my screen match the prints that I typically order from my lab.  I recently placed an order at the same lab for a different product - they were flat lay cards with one image on each side.  When I got them back, my son looked green - completely different from my monitor.   I then sent one of the images to the same lab to be printed as a regular photo print.  I just got it today, and it looks fine.   Is this expected from most labs?  Do you have to calibrate for different products that they make?

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Lol you called me out. I think we canignore that for now, that’s on my end. It’s remnants of marker on his hand  from coloring that I didn’t bother to deal with. Here’s a phone snap so you can see how different the photo print vs the flat print card are.  Top is the photo print, which matches my monitor. 

D26DAF8D-7FC7-4197-9622-AF66A38E9EDF.jpeg

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So when I first got the flat lays I though wow I need to recalibrate. So that took me a few days (and there really was minimal If any changes). By the time I got the photo print back  and did some research on their site  it was Friday here so I need to wait till Monday to be able to call them. I did confirm on their site that all files should be in rgb (someone had suggested the card could be a print product and that it should be cymk profile). I also confirmed I did not request color correction on either order. 

 

So long way way to say, no, I haven’t talked to them yet. Any suggestions for specific questions to ask them?

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Lol let’s ignore that for now that’s on my end. It’s remnants of marker on his hand  from coloring that I didn’t bother to deal with. Here’s a phone snap so you can see how different the photo print vs the flat print card are.  Top is the photo print, which matches my monitor. 

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