Adobe raw plug in/photoshop elements 13/canon 6d markii

[ashmavay]

Hi Damien. 

Hope you can help. I have just bought myself the canon 6d mark ii, I have photoshop elements 13 and it wont open my images in adobe RAW even though I've downloaded the latest plug in. ( I ended downloading and trying all of them ) still not working! I can see my images in bridge but how can I open them into Raw so I can edit them? Thank you! 

[Damien Symonds]

Hi Ash, what error message does it give you when you try?

[ashmavay]

Thanks for your quick reply! I’m not with my computer at the moment, but I think it says cannot open this file and something about updates? Which I clicked on it, the only update it says is for Lightroom which I don’t use? 

[ashmavay]

I will verify though tonight what it exactly says. 

[ashmavay]

it Says photoshop elements can not open this file.

if you are attempting to open a raw file from a digital camera, make sure you have the latest camera raw update via help, updates.

 

[Damien Symonds]

Yes, this all sounds very normal.

https://www.damiensymonds.net/2010/06/faq-help-my-raw-files-wont-open.html

[ashmavay]

So my choice is to convert them to DNG files or upgrade photoshop. Thanks heaps for your help ?

[Damien Symonds]

Yep.