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Posted (edited)

I have been having an issue with Bridge. It continually freezes when I import photos. It doesn't matter if I am importing 10 photos or 100 photos. Between 50%-80% of the import process the program freezes and I have to do a cold reboot.  I did a search on google and followed a few suggestions like disabling the preview panel etc. Do you have any suggestions?  

I switched over to see if LR would help and it freezes randomly. No issues at all with PhotoShop.

Windows 10

AMD 8 core processor 4.7 GHz

32 GB of RAW (31.9 GB usable)

464 GB hard drive with 363 GB free

I have all my photos stored on a separate internal hard drive.

Edited to say that I noticed the problem after windows updated. I restored it back to the point before installation, then disabled auto updates. 

Edited by Luv2Kreate
Posted

Where are you importing the images from? It could be the memory card/card reader/USB slot that is causing the issues. 

Have you tried manually copying the files from the card to your hardrive? Like this. 

Posted

I am importing them ScanDisk Ultra 64 GB card. I have tried using the card reader and the cord USB cord for my camera. I convert to dng files upon import. I have not manually copied the files to the hard drive.

Posted

For troubleshooting reasons, can you try importing the files again but not converting to DNG during import? 

Of course, we always recommend manually copying the the files to your hard drive over using the import features in either Bridge or LR. 

  • Like 2
Posted

This evening I did a manual import and then converted them to dng through adobe's dng converter. No freeze-ups tonight. FX that this is the fix! Thank you for your help. 

  • Like 2
Posted
On 1/30/2016 at 0:59 AM, Damien Symonds said:

Can I check - for what reason are you converting to DNG format?

That is just how I was taught to do it. I was told it was a more universal file format. I can no longer convert to dng without my computer freezing, so I have been using NEF files for about a week now. 

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