CharlotteQ Posted April 27, 2016 Share Posted April 27, 2016 Hi, I'm trying to batch edit in ACR and my photos keep looking like this. My camera raw is usually a much lighter grey, as well, so it almost looks like the whole thing has gone to a "negative" look. I tried to open up one at a time, and they still look like this. I tried searching the Facebook page and this site, but I'm not sure exactly what search words are right. None of the ones I'm using, anyway. If it's something really obvious, you'll have to excuse me. I'm pretty sick right now and not really thinking well. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 27, 2016 Share Posted April 27, 2016 Can you do this for me? http://www.damiensymonds.net/thread1.html Also, can you tell me if it happens when you only open one file at a time? Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 27, 2016 Author Share Posted April 27, 2016 I have a PC laptop running Windows 7 and Photoshop CC. It is over 2 years old, and has 8GB of RAM. Its hard drive has 724GB free out of 916GB. The last time I shut down was last night. I rarely run a cleanup program. It still happens if I open up one at a time. Link to comment Share on other sites More sharing options...
Christina Keddie Posted April 27, 2016 Share Posted April 27, 2016 The darker gray background color of your ACR is just because of the latest update they rolled out, so that's not related. I'd worry that this is because these files are corrupted -- have you checked with old raw files that you know didn't behave like this before? Does this happen with them, or just with these files you've got screenshotted here? 1 Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 27, 2016 Author Share Posted April 27, 2016 10 minutes ago, Christina Keddie said: I'd worry that this is because these files are corrupted -- have you checked with old raw files that you know didn't behave like this before? Does this happen with them, or just with these files you've got screenshotted here? That is an excellent question. I'm glad you asked. It is doing the same thing with files that didn't behave like this before. Which I think is good(?) because if these files are corrupted, I will be very upset. 1 Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 27, 2016 Share Posted April 27, 2016 Once you open a file from ACR to PS, does it look bad there too? If so, what about if you open a non-raw file into PS? Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 27, 2016 Author Share Posted April 27, 2016 It looks fine once I open it from ACR to PS. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 27, 2016 Share Posted April 27, 2016 Oh, that's good news! Next question: From Bridge, there are two ways to open raw files into ACR. One is Ctrl O (for "open") and the other is Ctrl R. Can you try both, and see if both result in the problem? And I urge you to run Glary once a month. Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 27, 2016 Author Share Posted April 27, 2016 Looks the same with both Ctrl O and Ctrl R. I will look into Glary. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 27, 2016 Share Posted April 27, 2016 Ok, try this: http://blogs.adobe.com/jkost/2009/10/resetting_bridges_preferences.html Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 27, 2016 Author Share Posted April 27, 2016 Ctrl + Alt+ Shift isn't doing anything for me, but I went into preferences and chose Purge All Cache Now and then I went into Camera Raw Preferences and chose Purge Cache. No change. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 No, cache isn't the problem here. You really need to reset the preferences. If those instructions don't work for you, google "Reset preferences Adobe Bridge" and find some that do. Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 28, 2016 Author Share Posted April 28, 2016 Okay, I did that. No change. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 You said the images look ok in Bridge? Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 28, 2016 Author Share Posted April 28, 2016 Yup. They look perfectly fine everywhere other than ACR. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 Ok, let's reset Photoshop's preferences as well. Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 28, 2016 Author Share Posted April 28, 2016 (edited) No change. Edited April 28, 2016 by CharlotteQ Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 Crap. Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 28, 2016 Author Share Posted April 28, 2016 Just now, Damien Symonds said: Crap. My thoughts exactly. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 In Photoshop, can you go to Edit>Preferences, and take a screenshot of the Performance tab for me? Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 28, 2016 Author Share Posted April 28, 2016 Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 Uncheck "Use Graphics Processor" then restart your whole computer, and see if it makes any diff. Link to comment Share on other sites More sharing options...
CharlotteQ Posted April 28, 2016 Author Share Posted April 28, 2016 Well, I'm back. No change. Link to comment Share on other sites More sharing options...
Damien Symonds Posted April 28, 2016 Share Posted April 28, 2016 I'm out, I'm so sorry. You'll have to contact Adobe, I guess. Link to comment Share on other sites More sharing options...
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