Erica Posted November 8, 2018 Share Posted November 8, 2018 Hi, I recently updated ps to ps cc 2019. The problem i am having is that i have a color issue. I first thought it was in bridge, I see very different the psd file than what i see in ps. I spoke a lot with adobe and they couln´t fix the issue. i am thinking know that the issue is not in bridge visualization that is in ps visualization... What do you think? Any one else with this issue problem once updated ps? I check preferences and i see everything is ok, but it must be something there i can´t see. I tried in old pictures (ps cc 2017) they look the same everywhere i save again a psd and...now its darker! So the problem must be somewhere in the saving preferences (????). Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 8, 2018 Share Posted November 8, 2018 https://www.damiensymonds.net/art_tscs000.html Link to comment Share on other sites More sharing options...
Erica Posted November 9, 2018 Author Share Posted November 9, 2018 It´s true, this profile color was wrong when i updated and i didn´t remeber to fix it. But that´s not the problem...look i changed the profile color as in troubleshooter i opened a new raw edited again and look, the problem is in the psd, the jpg looks as in ps but the psd is wrong ( darker and bad colors). I put a capture.. Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 9, 2018 Share Posted November 9, 2018 What program are you viewing in? Link to comment Share on other sites More sharing options...
Erica Posted November 10, 2018 Author Share Posted November 10, 2018 In Bridge, that´s where the problem is. Never happend before the updated... Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 10, 2018 Share Posted November 10, 2018 What's this program? Link to comment Share on other sites More sharing options...
Erica Posted November 12, 2018 Author Share Posted November 12, 2018 Is the one to see pictures in Mac I dont know in English ( Vista previa). I was looking if the problem is a visualization on bridge but i can see that if i look in the mac program i see it the same. So the problem must be in the psd. However when i save it for jpg you can see it fine (as i see it in Ps )!! Isn´t it crazy? Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 12, 2018 Share Posted November 12, 2018 Yes, of course you must never view your photos in non-Adobe programs. Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 12, 2018 Share Posted November 12, 2018 On 11/9/2018 at 9:29 PM, Erica said: Can you open these two files in Photoshop and arrange them side by side and show me a screenshot? Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 12, 2018 Share Posted November 12, 2018 Also, can you check this little menu to make sure it is set to "Always high quality"? Link to comment Share on other sites More sharing options...
Erica Posted November 12, 2018 Author Share Posted November 12, 2018 Yes, always hight quality on! Link to comment Share on other sites More sharing options...
Erica Posted November 12, 2018 Author Share Posted November 12, 2018 Sorry, this is what you ask me... Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 12, 2018 Share Posted November 12, 2018 Thank you. I can't figure out the cause of the problem, and I can't make my Bridge do it. So you'd better reset Bridge's preferences. http://blogs.adobe.com/jkost/2009/10/resetting_bridges_preferences.html Link to comment Share on other sites More sharing options...
Erica Posted November 13, 2018 Author Share Posted November 13, 2018 Thanks, this is crazy! i will go to the previous version and see if the problem solves in there. Link to comment Share on other sites More sharing options...
Erica Posted November 14, 2018 Author Share Posted November 14, 2018 (edited) Damien finally I run the adobe cleaner tool and re install all again and the problem is solved!!!! I waisted a lot of time thinking it was a preference issue. The important thing is that now is working and I appreciate your help!! I use bridge a lot so it was a problem not to see it properly! Edited November 14, 2018 by Erica Link to comment Share on other sites More sharing options...
Damien Symonds Posted November 14, 2018 Share Posted November 14, 2018 Yay! Thanks for letting me know. Link to comment Share on other sites More sharing options...
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