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Posted (edited)

Brian, I purchased this computer about a month ago.  http://www.bhphotovideo.com/c/product/1183450-REG/asus_gl552vw_dh71_i7_6700hq_16gb_1tb_windows_10_64_960m_15_6.html 

I continue to have problems with drivers.  Here is a screen shot of a problem that pops up at least 3 times/week.  What does this mean and what do I do?  I have a 24 inch HP monitor with an IPS screen that I use to edit.  I am unable to get the monitor to stay recognized by the computer.  The resolution will change and the profile will default back to the computer.  I do not know how to solve these issues.  I did pay someone to come to my office and work with it.  We thought it was fixed, but two weeks later I am back to the same issues.

2016-04-30.png

Edited by Kathy1
Typed windows 12 instead of 10
Posted

Give this page a read.

I'm thinking "Solution B" is going to fix things. PS doesn't like your drivers and you'll need to check to see if there are any updated ones on Asus' website for your model.

 

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