reneefoto Posted September 15, 2020 Share Posted September 15, 2020 Hi! I have a hp Envy x360 15" touch screen. I have attached a photo of a print (that's really dark. Especially the greens.) It's alot darker than the image on my computer. The image in photoshop and windows photo viewer are the exact same. The only thing thats different is the print. I don't like it dark like that. I shoot light and a bit "airy". I have looked all over the computer and can't find where to change the colour settings as you suggested in a post. I have contacted HP customer support but they were no help. My Canon 7D is set to sRGB...the same since before using this new computer. Photoshop sRGB IEC61966-2.1. Should it be Adobe 1998? Lightroom color settings are attached. I used whcc to print and never had any issues before my new computer. They recommended contacting you. Please help. I'm freaking out. I'm at a complete loss. Thank you, Renee' Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 15, 2020 Share Posted September 15, 2020 Hi @reneefoto, there's a whole lot going wrong here. Let's try to break it down. sRGB is the correct setting, but somehow your photo has lost that setting. It's got no profile attached at all. I don't know how that happened. Do this check and you'll see what I mean. Secondly, you're using Lightroom. Lightroom is a steaming pile of shit. PLEASE take the 30 day challenge. Thirdly, your computer has a touch screen. They are really really terrible for editing. Is it too late to take the computer back? Fourthly, you don't have a calibrator yet. You must get one right away. Also, possibly a fifth point, your room light might not be any good. Please read this. Link to comment Share on other sites More sharing options...
reneefoto Posted September 15, 2020 Author Share Posted September 15, 2020 Thank you for your quick response!! Wow, I did the check, no profile. I have no idea how that happened. What now? I'll do the 30 day challenge later tonight. Oh no....it is too late to take it back. What now? I had a color munki smile for my old computer and loved it. But it is a disc install. My new computer doesn't have a disc tray. Plus the calibrator is old. I've been telling my husband the bulbs are too yellow! Link to comment Share on other sites More sharing options...
reneefoto Posted September 15, 2020 Author Share Posted September 15, 2020 I tested some older images in photoshop. They don't have profiles either. How do you think that is happening? That's really important, isn't it? How do I fix it to where all the images have a profile? Renee' Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 1 hour ago, reneefoto said: Wow, I did the check, no profile. I have no idea how that happened. What now? I don't know how it happened either. I guess you'll need to open the file from Lightroom again and see if it has its profile this time. 1 hour ago, reneefoto said: Oh no....it is too late to take it back. What now? The best practice is to get a good desktop screen and plug it into your laptop. (This is best practice for all laptops, whether they are touchscreens or not.) Good desktop screens are very affordable nowadays. Or maybe you've even already got a spare screen in your house that you could plug in? Anyway, for now, let's just do our best with what you have. 1 hour ago, reneefoto said: I had a color munki smile for my old computer and loved it. But it is a disc install. My new computer doesn't have a disc tray. Plus the calibrator is old. No calibrators come with disks any more, for exactly the reason you stated. The software all comes from download. But yes, even if you could access the software for your Munki, it wouldn't work on the new touch screen technology of your new computer. So a new calibrator is on the cards for you. 1 hour ago, reneefoto said: I've been telling my husband the bulbs are too yellow! Great! Keep on his case about that. It's impossible for a photographer to work properly under dim and/or yellow lighting. 1 hour ago, reneefoto said: I tested some older images in photoshop. They don't have profiles either. How do you think that is happening? Hmmmm ... can you tell me which version of Photoshop you have? Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 Ok, I"ll check lightroom for profile. Ok, yes, I'll have to use what I have now. Ok, I'll get a calibrator. Which one would you recommend for my computer? I use the latest version of ps from adobe. I lost my photoshop software with my old computer. It to was a disk install. So I use the one from adobe's website. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 1 minute ago, reneefoto said: Ok, I'll get a calibrator. Which one would you recommend for my computer? As I said in this article, your choice of calibrator depends on how closely your prints match your screen before calibration. But the trouble is, we can't know THAT until you have good light in your room. Right now, it seems like your screen is a dreadful mismatch to your prints, but a lot of that is probably the lighting's fault. Once you badger your husband into getting better lighting, you might find that the mismatch is nowhere near as b ad as you thought; in which case you only have to buy a cheaper calibrator, which would be great! 4 minutes ago, reneefoto said: I use the latest version of ps from adobe. I lost my photoshop software with my old computer. It to was a disk install. So I use the one from adobe's website. Cool. Can you quickly go to the Edit menu and choose "Color Settings", and take a screenshot of that window for me? Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 True. haha! file is attached Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 See where it says "Custom" at the top? That's bad. Pull down that menu and put it back on "North America General Purpose 2" the way it should be. However, that still doesn't explain all those untagged images. Did you re-open one of the raw files from Lightroom to see what it says? Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 Sigh...I asked the customer service at whcc if that needs to be checked and they said no. But I checked it. True I have it opened but not sure where to find the profile info. Is it under metadata?? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 No, in the bottom left corner of the Photoshop screen, remember? Where it said "Untagged" before. Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 Right, I'm sorry, I meant in Lightroom. Not sure where to find the profile info for Lightroom. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 Oh, sorry. https://www.damiensymonds.net/color-space-settings-for-the-lightroom-user/ Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 I just figured out the profile untagged in ps. I didn't realize I sent a 72 resolution image in for a test print. The pic attached is the original one. It's tagged. Yay! Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 Oh, phew! Ok, let me know how you go with the lights. Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 Just attached an image from lightroom. Is it supposed to be sRGB? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 Yes, it MUST be sRGB. Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 ok, thanks! Just to recap, a calibrator, such as color munki , will work with my touch screen laptop? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 Yes. Insofar as a shitty touch screen can ever show good colour, a calibrator will help you get there. Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 Reading further in the last link and Just found this also. The top section's color space is set to prophoto RGB, as in the attached pic. I changed it to sRGB. That is correct, correct?? Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 ok, I'll check the calibrators out tonight. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 Yes, that will do for now. But I promise, once you take the 30 day challenge, you'll never use stupid Lightroom again. You won't even need all 30 days. Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 ok cool. You don't use LR at all? Just photoshop? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 16, 2020 Share Posted September 16, 2020 Bridge and Photoshop. All anyone needs. Link to comment Share on other sites More sharing options...
reneefoto Posted September 16, 2020 Author Share Posted September 16, 2020 I use to use only Bridge and Photoshop. I'll take the 30 day challenge. Thank you soooooooooooooooooo much for taking the time for answering all of my questions!! I really appreciate it! Renee' Link to comment Share on other sites More sharing options...
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