Jump to content

MacBook Air


lshaeffer
 Share

Recommended Posts

Hmm...

You might want to try holding the option key while booting and see if there is a recovery partition. You'll need to format and re-install the OS. Without the existing password, you are kinda screwed. 

If there isn't a recovery partition, then you'll need OS install media that's on a Thumbdrive. You then boot off the Thumbdrive and nuke the HD and install the OS. 

If your Great Aunt can locate the original receipt / proof-of-purchase, you could schedule an appointment with a local Genius Bar at Apple and have them do it for you. Or you might be able to find an Authorized Apple Service repair shop that can provide this service. The reason that it's good to have the receipt, is it makes your situation legitimate, as anyone can bring in a MacBook Air that was stolen looking to have it restored. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...