calibration issue

[bex4344]

Hi Damien

I have just brought a new laptop and have just calibrated this one for the first time.  I have a acer aspire F15 laptop and a spyder4pro.  I am trying match my prints and are having difficulties in that the darker images (dark background or black and white) ones match my test prints but my light images (white background) are blown out on screen and look way overexposed. what should I do. If i dim the brightness the overall image is too dark so it doesnt seem to be a brightness thing??

also on my other laptop you gave me instructions on an icon to go on desktop which i can click into to check current calibration profile as computer was lagging to switch on calibrated profile.  How can I do this again for this laptop?

Thanks

[Damien Symonds]

35 minutes ago, bex4344 said:

also on my other laptop you gave me instructions on an icon to go on desktop which i can click into to check current calibration profile as computer was lagging to switch on calibrated profile.  How can I do this again for this laptop?

This, I think.

[Damien Symonds]

37 minutes ago, bex4344 said:

I have just brought a new laptop and have just calibrated this one for the first time.  I have a acer aspire F15 laptop and a spyder4pro.

Oh gee, is it a touchscreen?

[bex4344]

no its not a touch screen

[Damien Symonds]

Phew!

Now, are you certain that the calibrator is still functioning ok?  Was it working ok on the old computer?

[bex4344]

Yes that is what im talking about but i cant see any link to download the display program?? Only can download your additional profile

[Damien Symonds]

Oh gosh, thank you!  I didn't realise the link was outdated.  I've just updated it, it will work now.

[bex4344]

ok profile downloaded thanks.

I think it still works, its only about 18months old.  I struggled to calibrate it again to be honest though, i could never get the colours to match test prints again so
I keep sticking with the old profile. But the colours are pretty close to the prints now, it just the exposure(?) of the light images that doesnt match...

[Damien Symonds]

Are these the instructions you're following?

[bex4344]

yes followed this step by step

[bex4344]

(I meant I struggled to recalibrate old laptop again, as colours never matched again but with new laptop just exposure doesnt match)

[Damien Symonds]

Ok, try the Troubleshooting section of this one.  It should be roughly the same.

I need to know if you have a desktop screen in the house.  Any old desktop screen will do, it doesn't have to be fancy.  If you have one, it would be a good idea to plug it into the laptop and calibrate it, and see if the same problems arise.

[bex4344]

ok did the trouble shooting and did a fullCAL again and it seems to have corrected the exposure issue.  Maybe the whites didnt calibrate correctly the first time? Thanks for your help

And no i dont have another desktop screen at home

[Damien Symonds]

Ok, so this is good news then?

[bex4344]

yes. I will recheck test prints in the morning with natural light to be certain but images looking great all around :-)