PaulineB Posted October 5, 2016 Share Posted October 5, 2016 I have a client that is requesting 'high res' files. I've cropped them all so that they are at least 3000x2000 which I understood to be the recommended size to print any size you like. They are between about 2MB and 5MB. They're trying to print themselves and whatever website they're using is giving them a warning that the photo is poor quality. Am I right or have I done something wrong?! Link to comment Share on other sites More sharing options...
Damien Symonds Posted October 5, 2016 Share Posted October 5, 2016 No, you're right. This is a common problem, sadly. Those "dumb" websites have no parameters for enlargement, they just look for numbers of pixels. Everyone who sells digital files face this problem from time to time. It's yet another reason why you should be aiming to shift your business model towards printing, not selling digitals. For now, find out what size they are trying to print, and which files, and resize them specifically and send them again. Link to comment Share on other sites More sharing options...
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