Bridge has started crasing with unknown error message (see screenshot)

[Sue C]

Quite suddenly this afternoon bridge has started crashing with the attached 'message'. I have a mac, using Ventura; 16 Gb RAM; 170 Gb of memory available. If I purge the cache it seems to help for a little while (maybe 4 or 5 images) and then it starts crashing again. I have done everything suggested here https://helpx.adobe.com/nz/bridge/kb/troubleshoot-errors-freezes-bridge.html and tried a couple of other things people suggested. Very frustrating. Any ideas?

I'm tempted to get my old laptop with CS5 on it out again....

[Damien Symonds]

Um ... screenshot?

[Sue C]

Oops. Sorry.

[Damien Symonds]

Gosh, that's not very informative, is it?

To be honest, I would be inclined to do the opposite of "Troubleshooting Step 1" on that page.  I'd roll back to a previous version of Bridge and see if the problem still existed.

[Sue C]

I've spent the last few months trying (on and off because found it pretty frustrating) to fix the issue. Then decided  my computer was too old and didnt have enough RAM for the ever expanding cloud based PS. Checked out Ask Brian. Eyes watered at price of replacement Mac that he recommended. Pondered if I could handle using Macs for work, phone, music etc ie everything except a photo PC computer. Decided no, so have been saving money. Ordering the new computer this week. So should be back submitting photos soon.