Lcrutledge Posted September 2, 2024 Share Posted September 2, 2024 When I try to open a CR2 file it gives me this error message and when I click on the link on the right it takes me to this page. I use Creative Cloud. I went there and it appears that I have the most up to date version. Do I really need to unistall it and revert to an older version of photoshop?? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 2, 2024 Share Posted September 2, 2024 1 hour ago, Lcrutledge said: When I try to open a CR2 file How did you open it, exactly? Double-click in Bridge? Or another way? Link to comment Share on other sites More sharing options...
Lcrutledge Posted September 2, 2024 Author Share Posted September 2, 2024 I tried to open directly from photoshop from my photo files. Do I need to start in Bridge? Link to comment Share on other sites More sharing options...
Lcrutledge Posted September 2, 2024 Author Share Posted September 2, 2024 2 hours ago, Damien Symonds said: How did you open it, exactly? Double-click in Bridge? Or another way? OK. I tried to start in Bridge but when I went from Bridge to Photoshop it gave me the same error message. Link to comment Share on other sites More sharing options...
Lcrutledge Posted September 3, 2024 Author Share Posted September 3, 2024 Ok. This time I opened in Bridge, then ACR and THEN photoshop. That worked. Do I always have to go that route? 3 hours ago, Damien Symonds said: How did you open it, exactly? Double-click in Bridge? Or another way? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 3, 2024 Share Posted September 3, 2024 2 hours ago, Lcrutledge said: Ok. This time I opened in Bridge, then ACR and THEN photoshop. That worked. Didn't you say it was a raw file? Link to comment Share on other sites More sharing options...
Lcrutledge Posted September 3, 2024 Author Share Posted September 3, 2024 Yes. Your instructions were to go to photoshop and open a raw file. That didn’t work so I asked for help. That’s when I tried to the Bridge to camera Raw to photoshop. im not sure I understand your comment. Did I go through the process correctly? Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 3, 2024 Share Posted September 3, 2024 10 hours ago, Lcrutledge said: OK. I tried to start in Bridge but when I went from Bridge to Photoshop it gave me the same error message. It is literally impossible for a raw file to go straight from Bridge to Photoshop. It HAS to go through Camera Raw. That's why I asked: 8 hours ago, Damien Symonds said: Didn't you say it was a raw file? Link to comment Share on other sites More sharing options...
Lcrutledge Posted September 3, 2024 Author Share Posted September 3, 2024 Ok. Understood. Link to comment Share on other sites More sharing options...
Damien Symonds Posted September 3, 2024 Share Posted September 3, 2024 10 hours ago, Lcrutledge said: Yes. Your instructions were to go to photoshop and open a raw file. That didn’t work so I asked for help. It definitely should work. Can you try it again? In Photoshop, go to File>Open. Choose a raw file. It should pop up in Camera Raw. Link to comment Share on other sites More sharing options...
Lcrutledge Posted September 4, 2024 Author Share Posted September 4, 2024 It's working! 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now