Josie Stahl Posted April 17 Posted April 17 Damien, I just got a new calibrator - Spyder 5 Pro and have software activation issues. I used your instructions (from here: https://www.damiensymonds.net/spyder5pro-calibration-tutorial-desktop-screens/) to install but then step 2 didn't complete as you write that it should. So I tried to open the software and continue the activiation process that way. It gives me the message in the photo. But no matter how often I click on "next," nothing happens. I did restart my computer and try again. Same problem. Now what?
Damien Symonds Posted April 17 Posted April 17 Maybe try plugging the calibrator into a different USB port?
Josie Stahl Posted Thursday at 09:06 PM Author Posted Thursday at 09:06 PM No difference. The Spyder icon pops up in the task bar, though.
Damien Symonds Posted Thursday at 09:17 PM Posted Thursday at 09:17 PM I'm so sorry, I'm stumped. I don't know why this would be happening.
Josie Stahl Posted Thursday at 09:34 PM Author Posted Thursday at 09:34 PM Is there another way I can activate my software?
Damien Symonds Posted Thursday at 09:40 PM Posted Thursday at 09:40 PM Yes, try installing and activating on another computer. 1
Josie Stahl Posted Friday at 12:12 AM Author Posted Friday at 12:12 AM Problem solved, Damien! Our firewall was blocking the activation. Thanks for your help! 1
Josie Stahl Posted Friday at 07:03 PM Author Posted Friday at 07:03 PM Another question. Man, I'm running into a wall with everythig in this process. Current wall is that when the calibration process runs, the screen flickers in and out of the software and momentarily displays the desktop. I imagine that can't be good for the calibration process. Any idea why it's doing that?
Damien Symonds Posted Friday at 07:52 PM Posted Friday at 07:52 PM Gee, I've never heard of that before. Does your computer only have one screen attached? You're not running a multi-screen setup?
Josie Stahl Posted Friday at 08:40 PM Author Posted Friday at 08:40 PM multi-screen. yes. Both flicker, but one is worse.
Damien Symonds Posted Friday at 08:41 PM Posted Friday at 08:41 PM Can you run your eye over this page and see if everything is kosher?
Josie Stahl Posted Sunday at 12:26 AM Author Posted Sunday at 12:26 AM Everything looks ok. HDMI connections and extended desktop. Though I do have a projector connected as well, and one screen is duplicated to that. I don't have the option to extend to the projector.
Damien Symonds Posted Sunday at 01:12 AM Posted Sunday at 01:12 AM Flickering generally indicates problem or incompatibility with the graphics card. What card are you running?
Josie Stahl Posted Sunday at 01:38 AM Author Posted Sunday at 01:38 AM (edited) NVIDIA GeForce GTX 1650 Driver is updated. Edited Sunday at 01:39 AM by Josie Stahl
Damien Symonds Posted Sunday at 02:11 AM Posted Sunday at 02:11 AM That's pretty feeble these days. Maybe disconnect all but one screen and see if it makes any difference?
Josie Stahl Posted Sunday at 02:19 AM Author Posted Sunday at 02:19 AM 7 minutes ago, Damien Symonds said: That's pretty feeble these days. oh goody. not.
Josie Stahl Posted Sunday at 03:06 AM Author Posted Sunday at 03:06 AM No, having only 1 screen connected does not make a difference at all.
Damien Symonds Posted Sunday at 03:28 AM Posted Sunday at 03:28 AM Still flickering in and out of the software?
Josie Stahl Posted Sunday at 06:41 PM Author Posted Sunday at 06:41 PM So, if the video card is the problem, how do we go about deciding what will work?
Damien Symonds Posted Sunday at 09:56 PM Posted Sunday at 09:56 PM I don't know, I'm so sorry. I've never encountered flickering before.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now