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Posted

Hi Brian!  I have a Dell XPS 8930 running windows 11.  When I go directly to the Dell website and let it automatically check for driver updates, I get a system good message, but when I click Find Other Drivers for your system, a whole list pops up.  It always says "This is a comprehensive list of available downloads for your XPS 8930. Some may already exist on your device."  So, whom do I believe?  The auto check method or the find other drivers method?  Thanks!!!

Screenshot 2025-05-02 124609.png

Posted

To start, do the BIOS, the Ethernet Drivers and the Dell Update Application first. Then re-scan. The BIOS update will require a reboot, so when you do stuff like this, don't be editing photos or other things. 

After you re-scan, post a screen shot of what it finds.

Posted
9 hours ago, MamaMonkey said:

Looks like nothing has changed:

Except that I see A LOT more drivers. If I was psychic, I'd have my own 900 number and be a hell of a lot richer. Your original screenshot didn't show much. 

You didn't install anything! I told you do download and install the BIOS, Network Card (Ethernet) Driver and the Dell Update Application first, then run the scan tool again.

You download them, find where the they downloaded to, and then run each file. Double-click on the .exe file, one at a time. An installer should appear for each. It's kinda like installing software except for the BIOS, that will force you to reboot for it to install.  

This isn't like running Windows Updates where things are automatically installed for you. You gotta do some leg-work.

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