Dell XPS driver updates

[MamaMonkey]

Hi Brian!  I have a Dell XPS 8930 running windows 11.  When I go directly to the Dell website and let it automatically check for driver updates, I get a system good message, but when I click Find Other Drivers for your system, a whole list pops up.  It always says "This is a comprehensive list of available downloads for your XPS 8930. Some may already exist on your device."  So, whom do I believe?  The auto check method or the find other drivers method?  Thanks!!!

[Brian]

To start, do the BIOS, the Ethernet Drivers and the Dell Update Application first. Then re-scan. The BIOS update will require a reboot, so when you do stuff like this, don't be editing photos or other things. 

After you re-scan, post a screen shot of what it finds.

[MamaMonkey]

Looks like nothing has changed:

[Brian]

9 hours ago, MamaMonkey said:

Looks like nothing has changed:

Except that I see A LOT more drivers. If I was psychic, I'd have my own 900 number and be a hell of a lot richer. Your original screenshot didn't show much. 

You didn't install anything! I told you do download and install the BIOS, Network Card (Ethernet) Driver and the Dell Update Application first, then run the scan tool again.

You download them, find where the they downloaded to, and then run each file. Double-click on the .exe file, one at a time. An installer should appear for each. It's kinda like installing software except for the BIOS, that will force you to reboot for it to install.  

This isn't like running Windows Updates where things are automatically installed for you. You gotta do some leg-work.

[MamaMonkey]

On 5/8/2025 at 8:59 PM, Brian said:

Except that I see A LOT more drivers. If I was psychic, I'd have my own 900 number and be a hell of a lot richer. Your original screenshot didn't show much. 

You didn't install anything! I told you do download and install the BIOS, Network Card (Ethernet) Driver and the Dell Update Application first, then run the scan tool again.

You download them, find where the they downloaded to, and then run each file. Double-click on the .exe file, one at a time. An installer should appear for each. It's kinda like installing software except for the BIOS, that will force you to reboot for it to install.  

This isn't like running Windows Updates where things are automatically installed for you. You gotta do some leg-work.

I DID install the BIOS, ethernet drives and dell update application.  I ran the exe file and the installer and rebooted.  AND they still show up on the Dell website...  The original screenshot was was not the comprehensive list, neither is the 2nd screenshot.  There are a ton of drivers listed on the Dell website. 

[Brian]

OK, cool. Then why is the same updates showing? That's weird.

Let's try the Chipset driver next, along with the Dell Universal Update Application. Basically, you want the Chipset, Ethernet and Video Drivers, along with the Update utility. Maybe sound drivers too. BUT! In terms of the video card, we need to figure out which one you have and what driver you are using. Drivers can really mess up things. Especially using the wrong Video Card Driver with Photoshop. If things are working, or you are using the NVIDIA Studio Drivers, ignore the Dell versions.

Also, after you install the Chipset Drivers & Dell Universal Software Update, run the scan tool again and this time list it by category. In reality, we might leave things alone since the Dell Update Utility isn't reporting things that are updated.