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Images desaturated in Adobe program

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My images appear desaturated in photoshop and lightroom. The top left image is in photoshop and top right image is windows program. The image on right matches print from lab. If I go to View>Proof Setup>Monitor RGB (bottom image)... it seems to correct the problem in photoshop. I'm wondering if I accidently clicked on something somewhere I can correct? I can't figure it out. And I don't know how to correct in Lightroom. It seems to only be an Adobe problem. Please let me know if there is a solution. Thank you! 



I have a PC desktop running Windows 7 Prefessional and Photoshop CS5. It is under 2 years old, and has 32GB of RAM. Its hard drive has 234GB free out of 919GB. The last time I shut down was earlier today. I rarely run a cleanup program.

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Ohhh! ok that sucks. I actually paid someone to calibrate because it was super complicated for me. But now that I think about it... I think this problem started after he calibrated. Guess I need to figure out how to do it myself and see if it fixes it. Thank you so much!

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I have a Spyder 4. I just reset the monitor to factory default settings and it looks so much better. But it still doesn't match my prints. The colors look pretty close but the prints are darker than the monitor.

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