Mariann Asbury Posted February 24, 2016 Share Posted February 24, 2016 Hi, my canvas came back super dark, what did I do wrong with my editing...it looked okay on the screen to me...but my client requires reprint. When I try to lighten, this blue cast comes up in the shadow next to the chest. What can I do to fix that? There needs to be somewhat of a shadow from the dog there, but not sure if I can win this one over. I am attaching the original canvas print file. Thanks. Link to comment Share on other sites More sharing options...
Nicole Posted February 24, 2016 Share Posted February 24, 2016 Is your screen calibrated? Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 24, 2016 Share Posted February 24, 2016 28 minutes ago, Nicole said: Is your screen calibrated? Hint: Look at the profile details in the sidebar 1 hour ago, Mariann Asbury said: Hi, my canvas came back super dark, what did I do wrong with my editing Have you had canvases printed by this lab before? 1 Link to comment Share on other sites More sharing options...
Samantha LaRue Posted February 25, 2016 Share Posted February 25, 2016 Also, I noticed you said that it looked fine on your screen to you, but your client wants a reprint. Does this mean you think the canvas came out correctly, but your client just doesn't like it? Link to comment Share on other sites More sharing options...
Mariann Asbury Posted February 25, 2016 Author Share Posted February 25, 2016 My client and I approved what we saw on the screen before I sent it in. When the canvas arrived she was disappointed how dark it was. Link to comment Share on other sites More sharing options...
Christina Keddie Posted February 25, 2016 Share Posted February 25, 2016 Just now, Mariann Asbury said: My client and I approved what we saw on the screen before I sent it in. When the canvas arrived she was disappointed how dark it was. But both of you are just comparing the canvas that was printed to what you saw on your screen. Have you ever had canvases printed by this lab before? And does your screen still match your calibration test prints? Link to comment Share on other sites More sharing options...
Mariann Asbury Posted February 25, 2016 Author Share Posted February 25, 2016 Yes, use the lab all the time.....did not do calibration test prints and I am due for calibration at this point, but canvas arrived a week ago Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 25, 2016 Share Posted February 25, 2016 Can you get out your test prints and make sure your screen really is still ok? Link to comment Share on other sites More sharing options...
Mariann Asbury Posted February 25, 2016 Author Share Posted February 25, 2016 Ok, I will try that....I should probably calibrate first....thank you so much.... Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 25, 2016 Share Posted February 25, 2016 Yes, we really need to establish that your screen/calibration isn't the problem here. Link to comment Share on other sites More sharing options...
Mariann Asbury Posted February 25, 2016 Author Share Posted February 25, 2016 I do not have a photo printer...just a regular ink jet hp office jet 4500...would that make a difference...I gotta pick up kids at school, but will be back. Link to comment Share on other sites More sharing options...
Samantha LaRue Posted February 25, 2016 Share Posted February 25, 2016 18 minutes ago, Mariann Asbury said: I do not have a photo printer...just a regular ink jet hp office jet 4500...would that make a difference...I gotta pick up kids at school, but will be back. You don't need a photo printer. You'd use your test prints from the professional lab that you usually order prints from (without color correction). Link to comment Share on other sites More sharing options...
Damien Symonds Posted February 25, 2016 Share Posted February 25, 2016 Monitor calibration instructions 1 Link to comment Share on other sites More sharing options...
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